SOURCE: nordicTrack c2255
Ok, your controller is faulty. Double check that your reed switch is connected and adjusted. It is located at the pully on the front roller. It is just outboard of the pully. It points at a magnet that is glued into the plastic pully. It should be about 1/8" away from the pully. If that is ok follow the wire back to the controller, it only has two small black wires, It has a red two place connector that pushes on the controller board. These are rarely the problem. If you are under warranty, get both the controller and the reed switch. If I would guess, It is the controller that is your problem.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac
Testimonial: "Matt, Thank you for the quick response and trouble shooting solution. I checked the reed switch and it appears to have the proper spacing. I will replace the controller. Thanks again. Telcomac"
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