It only gives me the hard drive option to burn to
SOURCE: Software will not burn a
Hi
I've also had the problem (only once or twice though) where the software apparently doesn't pick up my writer drive, only giving the option to burn to hard drive. In my case this seems to have been a bug that was resolved by exiting the programme and then starting it up again.
However, should this problem persist, I recommend contacting Individual Software's website for technical support - a Google search will find it quickly. Assistance is free, though you have to register your software with them first. They helped me to sort out a problem I had.
SlideShow Expressions is great and I've burned many successful slideshows. However, the software has a few bugs and from time to time issues can come up.
Of course, the User's Guide can be of great help - some people fail to notice that it is included on the install disc (pdf format).
I know what it's like to be frustrated with software when you're working with something that's suppose to be fun - photos. So, I'd like to give a few pointers when working with SlideShow Expressions.
1. The software handles large photos fine, but sometimes when a slideshow includes too many large photos (say photos of 2MB or more), it may struggle and give you a "fail to burn" message.
I've had to resize photos in the past (using Microsoft Picture Manager) to make life easier for the software (and myself). If this happens, you'll have to experiment with sizes: start with resizing your largest photos and then see how the software responds. Resizing doesn't seem to have an effect on the quality of your project; really, I couldn't tell the difference.
2. A great thing about SlideShow Expressions is that you can make quite lengthy projects, something that most commercially available software doesn't allow. I regularly create projects that contain 300 to almost 500 photos, divided into multiple chapters. However, the longer your project, the greater the chance of some bug spoiling your fun. I've mainly encountered problems in projects with around 400 photos and more.
3. The option to archive the original photos and music files on the DVD as well is great. However, as technical support informed me, this can give you "fail to burn" messages when your project is too large. So watch out for that.
Once again, I recommend contacting the technical support team at the Individual Software website. At first I hesitated, but many projects later I'm glad I did.
Good luck. From: 11407336.
SOURCE: made slideshow in slideshow expressions
Hello patti3862
I've had this issue before, but only one time and never since. I exited the programme and re-started it and the problem was solved. However, other people have reported it on this forum before and I don't know if they found a solution to this issue. Evidently you've struggled more than I did. Maybe it's a glitch in the software, or there could be something that interferes with the software.
I recommend you contact the technical support team for this software. They should be able to help. I've done this before and was helped out. You first have to register in order to get help, but it is all free and I think really worth the trouble. You can communicate via email, or they could phone you. At first I thought, no, I don't want to go to that kind of lengths, but in the end I'm glad I decided to contact them. The people you need to get in contact with are at Individual Software's website. I think it's individualsoftware.com, but you can Google it to find it fast.
I wish you the best.
From 11407336 (South Africa)
SOURCE: when trying to burn dvd there is no option to
Yes, this problem has allready been mentioned a few times on this forum. The programme is supposed to give you two different options when you click on the little dropdown menu button - the second option should be the name of your writer drive.
I have only encountered this problem once. It was quickly solved by exiting and then restarting the programme (maybe reboot as well), but it seems that not everyone is that lucky. Unfortunately, nobody has ever given any additional feedback on this, though.
I recommend that you get in touch with the technical support team at Individual Software. They have helped me successfully before. The service is FREE. Their policy is to contact you within 48 hours of approaching them.
Go to http://www.individualsoftware.com/support/. If you haven't yet registered the product with them, you need to do that at this site before they can help you - in that case, click on "Online Product Registration Form" to do so. When you're registered, complete the form called "Contact Technical Support". It doesn't really take all that long to do. You will be asked to give your computer details, like brand, RAM, operating system, etc., so maybe get all the info that you can before you go to the site. You can correspond via e-mail or phone; I only gave my e-mail adress. This way they can ask questions and you respond and vice versa. It really is worth trying out.
I wish I could be of more help.
Best of luck, from 11407336
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