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Anonymous Posted on Nov 09, 2017

How do I sign in to my so-called account when your system will not accept anything I put in, or,do I sign up for a new account. Help please. By the way you stated in one of your emails that my email was not a registered email, how come you \accepted this address for a purchase made in ]Germany 3 weeks ago.

1 Answer

LP

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  • Master 514 Answers
  • Posted on Jan 28, 2018
LP
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Joined: Dec 18, 2008
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Have you tried contacting PayPal directly ... by phone or email to have them help you with this question ?
You can get PayPal's contact info from the PayPal home page ... look for and click on the "Help & Contact" link at the left end of the very bottom of the page.
Then click on the "Contact Customer Service" link on the next page (top right) .... to bring get more info/options on how to contact PayPal.
On my NorthAmerica PayPal webpage, the PayPal Customer Service number provided is:

  • 1-888-221-1161
1-402-935-2050 (if calling from outside the U.S.)

5 Related Answers

Anonymous

  • 1550 Answers
  • Posted on Sep 28, 2008

SOURCE: Paypal

Your problem is little complicated . Go to help option in your paypal id and you can mail them to get the number to your additional email id .

You can add upto 8 email id in paypal account .

You add another mail id to the paypal account for that follow this steps

  1. Click the My Account tab.
  2. Click Profile link at the top of the page.
  3. In the Account Information column, click the email link.
  4. Click Add.
  5. Enter your new email address.
  6. Click Save.
  7. An email confirmation will be sent to this address.
After that go for help option and sent mail to paypal and they will respond to your problem in 24 hours . They will provide you alternate solution to your problem .

Dont worry you can get back money to your account but it will take some time .

Thanks for using Fixya

If you need further assistance feel free to ask


SAM ANDERSON

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George Etukudo

  • 336 Answers
  • Posted on Sep 21, 2009

SOURCE: HI, after 3 weeks of problems sorting out my

Hi,

Paypal allows you call them if ever you had any problem with your account, this is what you will do to be able to login to your account.

1.You will need to get a friend, relative to login into his/her account.

2. Click on phone number to access the number to call

3. Then you could explain your problems to the assistant.

Regards

Anonymous

  • 293 Answers
  • Posted on Mar 18, 2010

SOURCE: I am having trouble paypal accepting my email address and passwor

Hi Bill and thank you for using fixya.
I would try to reset the password on the link that says forgot password?? if you can not resolve the issue by reseting your password contact paypal at https://www.paypal.com/cgi-bin/webscr?dispatch=5885d80a13c0db1f059ee17e99acf195b5f3a4b6a78dddb43ff8dd61b662c86b
thank you
and good luck

Anonymous

  • 42 Answers
  • Posted on Sep 14, 2010

SOURCE: I want to reactivate an old account, but can't log

they have email recovery in case you forgot your old email

40longyears

Jesse Walters

  • 337 Answers
  • Posted on Oct 11, 2010

SOURCE: paypal is not accepting my password or email

Make sure your keyboard caps lock is correct.

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