Question about Kyocera Mita KM-5035 Printer

1 Answer

Why is Printer displaying "PLS change to printer screen", "Offline"

Can not send anything to print from my computer. The message "Remove paper from Finisher, Off line" appears although there is NO paper in the Finisher.

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  • Kyocera Mita Expert
  • 422 Answers

Could be the paper full tab is "stuck up" at the exit, or at least unplug the finisher from the unit and cycle power, pull away and see if it prints. -Carl

Posted on Apr 30, 2014

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4 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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Anonymous

  • 56 Answers

SOURCE: error message

Hi, i think that You must to upgrade printing system firmware.
Call support or service and ask informations about that,i thin that is not expensive.

Posted on Nov 29, 2007

Bubbabear64

Tim Babcock

  • 2794 Answers

SOURCE: staple

Turn the power off. Wait 30 seconds and turn the power back on again. See if there any error codes that pop up on the screen. If there isn't any, the stapler might have returned to the correct position and should work fine now.

If it continues a technician should inspect your finisher section in case the staper section needs to be repaired.

Posted on Jul 31, 2008

Kyocera HP Expert

  • 523 Answers

SOURCE: Printer not printing - showing 'processing' but nothing happening

Reinstall the driver again, if it doesnot work, you have to update the firm ware of the machine, you can find this on kyocera website.

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

Posted on Mar 01, 2009

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Our printer is flashing Tractor1 tear. We are not able to print nor can we get this to quit flashing. I have tried turning it off and back on still having the same issue. Help?


The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.

If the pritner is not printing I would recomend checking the following;

  1. Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
  2. Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
  3. If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
  4. Observer the LCD display for any errors that may be seen when print jobs are sent.
  5. Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in the following way.
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    -Press and release the button to enter the MENU
    -Press the button under "MENU" on the LCD display
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    The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;

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Mar 04, 2011 | Tally T2240/24 Matrix Printer

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I have hp lj 4100n printer in my office. this printer is been used for backup. today we saw an offline problem. we just did basic thing like right click on printer icon make seclect printer on line and...


Thank you for contacting FixYa with your printer inquiry.
HP Jetdirect and Embedded Jetdirect Inside Print Servers - A Printer Reports Being Offline or Out of Paper A printer using the HP Standard TCP/IP Port reports being offline or out of paper, even though the printer can be pinged, can display the embedded Web server, and is not out of paper.
  1. Open the Printers or Printers and Faxes folder.
  2. Open the Properties of the printer and the Ports tab.
  3. Click Configure Port .
  4. Uncheck SNMP Status Enabled . c00097328.jpg
    This is the most common cause. Hope this helps helps. Please keep us updated and remember to rate this answer. TF

Jan 18, 2011 | HP LaserJet 4100 Printer

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Our hp color laserjet printer is not printing... all the ink cartridges are new and inserted correctly... we have no idea what's wrong


There can be a number of things that are wrong so bear with me as I list some suggestions or possible solutions.

Always, ensure that your cables are securely connected between the PC/Printer and your AC Power cord is securely plugged into the outlet as well as the back of the printer. Additionally, make sure that the printer isn't indicating an internal problem such as low toner, paper jam or some error code on it's display. If everything on the printer appears to be normal, proceed to the next paragraph, If there are any error codes or messages on your printers display, you'll need to look those up to clear those issues before proceeding.

Open your print queue in your computer, (Control Panel > Printers> HP Color Laser or name of your printer) verify that your printer is seen as the "Default" printer and that it isn't currently selected to work "Offline".

If it shows that it is the "Default" printer, and it is NOT selected to "work offline", then let's try the next step. If for some reason it isn't the "Default" printer, you can select it to be so. If for some reason it shows that it is "Offline" uncheck that selection.

Under your printer "Properties" (right click on your printer, bottom selection on the drop down menu) you will have a "Self Test" button. Click this button (only once), observe your printer and see if it prints a test page.

If your printer shows no error messages, all cables are secured (always double check), your printer doesn't show it is offline in the printers queue, it properly prints the test page then at this point it should be working correctly.

If the steps I have mentioned above don't work, please provide more detail as to the printer model, any changes that you have recently made (software installed, cartridges changed, etc.) and we will find you a solution.

Aug 31, 2010 | Computers & Internet

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The printer will print out copies. But it will not print anything off the internet. Both color and black cartridges have been replaced. I even replaced the usb001 cord thinking that may be the problem. It...


Click Start
Click Control Panel
Click Printers
Click on the HP printer

Does it show as "offline" ? If so, click to go "online".

Look at the display on the printer. If it shows "offline", click to go "online".

If you still have a problem, go back to the Printer screen, and DELETE the printer.
Disconnect the USB cable from the printer.
Restart your computer.
Reconnect the USB cable, and Windows should "detect new hardware", and re-add your printer.

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Printer screen message reads turn paper lever then online single Can't get it to print


I guess you are using tractor fed paper, the type of paper with holes down the side.
The problem you have is that the paper path has been changed on the printer to the single sheet feeder rather than the tractor feed, you will need to change this back again via the control panel, this is done something like this;

  1. Put the printer Offline
  2. Press Setup
  3. Press the button under PaperWay
  4. Change this to Tractor 1
  5. Press SET
If the above steps do not work disconnect the printer from the computer then try again.

For more info see the Dascom web site;
http://www.dascomeurope.com/support2/technical_notes/serial_matrix/T2240/T2240_tn007.htm

And look for the Online Single & Load section

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if your having a different error message pls indicate the exact error that you are getting.

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Error message


Hi, i think that You must to upgrade printing system firmware.
Call support or service and ask informations about that,i thin that is not expensive.

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