KitchenAid K5SS Heavy Duty Commercial Stand Mixer Logo

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Anonymous Posted on May 10, 2014
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How to access gears on Kitchen Aid stand mixer Model KSM5BBU, Serial WH1319754

Motor runs but planetary gear assembly will not turn.

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John Fink

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  • KitchenAid Expert 202 Answers
  • Posted on Oct 02, 2016
John Fink
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Yours is essentially the same as the K-5SS. Follow this link to download the Service Manual:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

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advacak

Denny Adams

  • 125 Answers
  • Posted on Mar 09, 2009

SOURCE: kitchen aid mixer

take off the chrome ring around the rotator. remove the screws that were hiding under it. pull off the rotator and replace the "O" ring on the shaft.

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Anonymous

  • 1036 Answers
  • Posted on Aug 16, 2009

SOURCE: Grinding noise when running.

It very likely sounds like a plastic gear that is worn. If this is the case, then a replacement is very likely stocked by the manufacturer only.

I advise opening the unit to identify which one you need, then 'phone the manufacturer with the make model and year of the product.

If they say they do not stock it - then I'm afraid that's as far as you can go with this.

tbreeze47

Tom Carson

  • 3083 Answers
  • Posted on Dec 01, 2010

SOURCE: Kitchen Aid Heavy Duty Mixer Model K5SSWH. My

You'd have to run a power test on the motor to know if it needs replacement, but I'm sure some parts could use lubrication after all these years, so it might just do the trick if you do that. Sometimes motor windings can short slightly, and it's hard to tell unless you have special devices to measure the motor's efficiency.
I think you're on the right track, but if you lubricate it good, possibly that will get it working 100% again.
If the lubrication doesn't work, I suppose the motor would be the prime suspect.
Anyway, good luck, and hope this helps.

Anonymous

  • 944 Answers
  • Posted on Jan 05, 2011

SOURCE: I have a Kitchen Aid Artisan stand Mixer. The

Hi,

You have to open the kitchen aid to find out the exact problem.Mostly the motor will not be a problem.
In many of the Kitchen Aid model the switch is the problem.Loose connection will cause this issue.If u have a humming noise noise but it doesn't work then motor coil has gone bad.If no noise switch has gone bad.So replace it accordingly.

Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thank you for using fixya have a nice day:-)

Anonymous

  • 153 Answers
  • Posted on Jul 04, 2011

SOURCE: Where do I get a planetary assembly for a Kitchen

There is a dealer on eBay selling it right now (New). Search for
KitchenAid Stand Mixer Planetary Assembly White 9708172

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Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
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