Hello,
It is possible that you have the wrong driver package.
Here is the link you need to download and install the MFC-255CW on Windows 7
http://welcome.solutions.brother.com/bsc/public/us/ca/en/dlf/dlf/000000/004000/dlf004002.html?reg=us&c=ca&lang=en&prod=mfc255cw_all&type2=1&os=92&flang=8&dlid=dlf004002
Make sure that you choose "save" to download the file; I recommend saving it to your desktop.
Once the download is finished, you will want to double click to run and decompress the file.
You should now have a folder called "mflpro_c1"
Open that folder and then open the folder corresponding to your printer (mfc-255CW)
Now you will see multiple folders with a setup dile at the bottom, run the setup.
If the printer is to be connected wireless, please make sur the wireless connection is completed before installing the software.
Thanks,
Pat
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