SOURCE: My Book Essential
Hi I had this problem and found this site very helpful.http://www.ransackery.com/western-digital-mybook-open-case-recover-data.htm. Unlucky for me my hard drive was broken which isnt very good as ive only had the drive 2 years :o(.
Hope this helps
Trev
SOURCE: A My Book hard drive that does not work
send it back....
buy another brand...
I just did.
Its happening very frequently.
SOURCE: Rather than backing up can I save files directly onto the h/drive
when you click on my computer it should show up as a drive letter like any other installed drive. you should be able to copy files and folders to and from the drive with cut and paste or copy & paste
SOURCE: My Computer does not show: Western Digital My Book Essential Edition 500 GB external USB hard drive
Well i got a simple 320 gb external hard drive, and since the first month i had problems, i solve the recovery issue by opening the hard drive, and find it out, the inside was broken, and it got unplugged. so plugged it back and got my info. if your data its more important than 200dlls or less break the thing open, because if you claim the warranty they are not responsible for your information.
SOURCE: Notebook does not recognize My Book / Western Digital hard drive
I have solved a similar problem to this. My laptop would not allow me to get to my WD Passport. The driver was fine and no errors were reported - it recognised the drive when I ran the hardware removal utility - I just couldn't see it from any of my windows applications and therefore couldn't get to any data.
The problem was that the passport was being designated as E:\ but my laptop already has a network drive mapped to E:\. When I am in the office the computer connects the network drive to E:/ and so my passport automatically picks the next available letter - F:\. Away from the office, the network drive is still buit shows as "disconnected network drive" and somehow the laptop gets confused into designating both the the passport and the disconnected network drive to the same letter. so the passport is not visible in My Computer.
To fix it I went to My Computer, right clicked on the disconnected network drive and select Disconnect from the options there. And hey presto the passport appeared!
You can see which letter your USB HDD is assigned in the device manager in XP. Right click on the device and go to the Volumes tab - click on Populate and the drive letter should be shown there. If that doesn't match what you see under that letter in My Computer it looks like you have a similar problem & so disconnecting whatever is there in My computer might help.
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