How can I fix the head that is loose & bounces around on my Kitchen Aid Prof HD mixer Model KG 25H 7X08

Put it upside down on a towel and tighten the hinge pin screw right up inside the pedestal. It's in the middle & retains the hinge pin.

Are you engaging the head lock during operation? if not that is why it is loose. If you are it is not uncommon for the head to move around a little under heavy loads, when I make bread the head is always trying to come up so I have to use the head lock switch whenever I use the mixer on bread. It is the only time I lock it down.

This could be the pivot rod between the head and the column being loose and out of place. Or it could be the hook activated by the lock lever not engaging properly. See the following Service Manual:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

You need to do a couple of strokes with a rat tail file at a 30 degree angle at the top of the slot the head lock engages into. You will need to remove the hinge pin to do this. A Kitchen Aid agent will have done plenty of then so it won't cost an arm and a leg to get it sorted.

You have not supplied a model number and the bowl lift models are not all the same. A couple of items you could check, make sure that the bowl retaining clip that engages with the dimple on the pedestal side of the bowl is not broken. Make sure any bolts/screws holding the pedestal to the base or the pedestal to the motor are tight. Even if you supply a model number I can't think of anything else to look at unless the handle is not lifting the bowl up tight enough. I think on some models the arm holds the carrier up with some pressure which would help stop the wobbles.

Hello Suzann,

I understand that you are having a problem with your Kitchen Aid 5 Quart mixer. It sounds like you have stripped the gears or the worm gear out. Although, it may not be an expensive parts repair it is not an easy task to complete if you are not mechanical enclined. There are many different little gears in these units.

My suggestion would be to take it a local appliance repair shop that works on mixers. If you can tell me the city that you live in I would be more than happy to give you the location of one or two repair shops. As the unit is so old you want to invest in a new unit and keep that one as a reminder of how long Kitchen Aid has been around.

Thank you for choosing FIxYa.com

Justin Burnett

If the bolt is the hinge pin that the head swivels on when tilting it up, it can be pushed back in when the head latch is released and the mixer head is lifted slightly.

Hi MJANKOW520. I?m going to assume your KA mixer is a ?Tilt-Head? mixer. You don?t say specifically. Based on your description of the symptoms you mixer exhibits, I would say that your head locking mechanism (or a component) of it is either broken, worn or loosened due to normal wear and tear and need to be readjusted (or repaired) for it to keep your mixer head stationery. The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, try K45SSW, and select the file listed under Parts List (check to see it this matches your mixer model). This parts list manual provides an exploded view for the disassembly and reassembly of your mixer, along with all the part name and numbers. Turn to page3, titled: Base and Pedestal Unit. You?ll want to focus on Illus. #9, Link & Lever Latch assembly, which locks the mixer head to the pedestal when run your mixer. Check to see if something is just loose, exceedingly worn or broken. If something has broken, you can order replacement parts and install yourself. As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. Once apart you can check for any other unseemly wear and tear on other mixer components. It can be messy but quite gratifying to diagnose and repair your mixer yourself. Finally, here's a link to an excellent site that details the disassembly and replacement of a mixer's grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html If you feel this is beyond your capabilities and would be too difficult to do yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop. Good luck. I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.