Question about Toshiba Portege Tablets & eReaders
There are probably not enough Toshiba tablet experts on line to assist you with your problem.
Assuming that you have removed all external devices connected to the device and the battery is fully charged. Batteries themselves have a device inside them that will shut down when they overheat or if you draw to much current from them. I'll assume its not the battery.
When a tablet freezes or locks up, it is either a hardware problem or a software problem. The hardware is harder to fix as it may require looking inside the device at the electronics.
Software is perhaps an easier place to start to prove if it is a hardware or software problem. The software divides into 2 categories. The Apps that run on the device and the Operating System that manages the device and the user queries and the data coming & going.
So, the things that you can try are:
1. Do a complete tablet reset. The buttons you use and the method will be in your manual or find the manual as a .pdf file on line.
This restarts the complete reset & power up of the device.
2. Throw out all Apps that have been loaded since purchase. Then reset & test for fault. Assuming of course that you have a backup of all your purchases (Music, Apps, Movies, Books etc)
once you have done all this you have completed the software side of diagnosing the problem. If still not solved....
3. The hardware may be faulty or bad. If your not qualified yourself to take it apart then take it to a Toshiba dealer for repair or Warrantee replacement. Record it's serial number first.
5. So... like so many other people... you must have bought this machine because of price, Right? I mean, why else would you buy such an obscure brand of Tablet! Because it was cheap you will now pay the price & perhaps realize why so many people buy the most popular & well supported machines on the market. Android devices are for the Tech guys that like to fiddle & don't like Apple's control or price. So if your not in that class the the options are clear. Although expensive, Apple were the first & are the best in their class.
When did Toshiba start making world class Tablets??? Go Figure!
Posted on May 18, 2014
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Dec 31, 2014 | Tablets & eReaders
Dec 02, 2014 | LG 8GB G Pad 7.0" Wi-Fi Tablet Black
Aug 07, 2014 | Techno Source Kurio Kids Tablet With...
Nov 04, 2013 | Coby Kyros Internet Touchscreen Tablet...
88 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: