SOURCE: We have been using a
Assuming you don't hear any activity it might be the power supply that has died. Check if it's under any warrant.. if not you can always rescue the hard drive by taking it out of the enclosure and plugging it into your PC. Odds are it's a SATA drive. Either way.. taking it out of the enclosure will rule out of it's the hard drive or the components. Good luck.
SOURCE: i bought a samsung g3
> bought 2 days ago
Take it back to where you bought it, and EXERCISE THE WARRANTY to get it replaced/repaired.
SOURCE: Hi I own a Samsung
Your external drive may not be coming up due to a defected usb adapter, this might also explain why your computer fails to recognize the device. Try getting a new adapter and see if that works
SOURCE: Setup: Win 7 64-bit i7
Hi there,
Once the device is plugged in, Please go to device manager and look for the instance of the Samsung harddisk drive. Right click on it and see if you have a Power Management tab available. Under Power Management, untick all the options there and reboot the computer. Check if it would still goes off during the routine backup.
Post you observances here. Please keep me updated.
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