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Here's the solution. The spring controls the beater eject button. The spring is mounted on the metal shaft and is oriented so that the straight side of the spring rests along the white plastic part adjacent to the shaft, and the curved side of the spring points outward and downward so that it will rest against the case when the unit is reassembled. See photo.
Try placing some "braces" rubber bands around the shafts of the beaters. This should tighten the hold of the shaft with the mixer and keep them more straight.
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