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Courtney Grimm Posted on May 22, 2014
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FS-3900DN rear unit paper jam

The print had a paper jam in the rear unit and under the toner. I have already removed both paper jams but the print is still showing the error message. Can someone please let me how to get rid of the message so I can try to print again?

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  • Master 778 Answers
  • Posted on Jun 01, 2014
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Hello, Power down the unit.Unplug power from wall. Power back up, if the error still happens, there is a small piece of paper somewhere, take toner out and look, or pull down back cover and look in there.

5 Related Answers

A

Anonymous

  • Posted on Sep 09, 2008

SOURCE: Clear Paper Jam error -- but there is no paper jam!

I have the same problem. Answer? PUt the piece of junk in the trash and never, never buy brother products again. I called Brother and they had a refurb for more than what it cost me originally!!!!!

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Anonymous

  • 12 Answers
  • Posted on May 31, 2007

SOURCE: Clear Paper Jam error -- but there is no paper jam!

Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...

Dalynn Turner

  • 346 Answers
  • Posted on Apr 19, 2008

SOURCE: Paper Jam Error 381

Most of the time the jam will be behind the printer. Open up the back door and see if you see any paper stuck in on the roller. Also remove the printer cartridge by pulling on the piece sticking out. Easily slides back in, so no sweat on that part. Let me know if you have already tried these methods.
If that doesn't work. Unhook the Data cable on the back of the printer, shut the printer off, and unplug the power cable from printer. Wait about 3 minutes and plug everything back in and turn back on the power switch. This should erase the queued errors.

Anonymous

  • 256 Answers
  • Posted on Jun 01, 2009

SOURCE: Rear Paper Jam - No paper present.

Look for a small piece of paper that may be stuck in the switch indicating a paper jam.

Anonymous

  • 3085 Answers
  • Posted on Aug 18, 2009

SOURCE: HP 3015 Laserjet paper jam error message

The paper is probably jammed between the fuser and the rear cover if you can't see it.

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Related Questions:

0helpful
1answer

T652n 202.03 paperjam
1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

  • If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.

  • If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:


    1. Remove the top paper tray ('Tray 1').
    2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
    3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
    4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
    5. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.


  • If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:

    • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).
Read full answer
Aug 28, 2012 • Lexmark T652N PRINTER OPPENHEIMER SPECIAL...
0helpful
1answer

There is a paper jam...how do I unjam it
Hi dorothyhover,

Here's how you would clear paper jam from your Brother HL 1430:

1. Remove the paper cassette completely from the printer.

2. Pull any jammed paper up and out of the printer.

3. Open the front cover and remove the drum unit assembly.

4. Pull any jammed paper up and out of the printer.

Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette.

5. Open the rear cover and pull the paper towards the back of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Print a few copies of the test page until the toner scatter on the printed pages clears.


6. Close the rear cover and install drum unit assembly, close the front cover.


Hope it helps.


Thank you for using Fixya.
Read full answer
Apr 28, 2011 • Brother HL 1430 Laser Printer
2helpful
1answer

I have a paper jam i cannot find on a kyrocea fs-1300d any suggestions how to find and correct this problem?
Hi

1. Paper jammed can be found in the paper tray. Just remove all the paper and inspect paper jammed from the feeder roller.

2. Paper jammed can be found in the toner cartridge compartment. Remove the toner cartridge and inspect for paper jammed.

3. Paper jammed can also be found in the rear door of the printer (back door of the print). Check if there is a back door and inspect for a paper jammed into the roller.

4. Paper jammed can be found in the toner cartridge itself. Check for teared paper inside the toner cartridge.

Please let me know if you need more help
Read full answer
Mar 05, 2011 • Kyocera Fs-1300d Printer
0helpful
2answers

Black dots printing on left side of paper
dots are usually always caused by the drum..drums are very easy to replace..(you don't even need a screwdriver)
here's how..
remove the unit that the toner sits into..it's called a process unit..comes out as a whole with the toners...
next open left cover..
remove waste toner bottle. (drum sits right above it!!!
next remove drum by pushing on grey button and pulling drum
out the left side of the printer.

as far as the jam message you might need to replace tray feed tires located up under the machine
Read full answer
Jan 11, 2010 • Kyocera FS-3900DN Laser Printer
2helpful
2answers

Paper stucked inside
Open the top cover.
Pull out the toner / developer units and look for paper under neath.

In the rear, pull open the access door.

remove the paper tray and look for misfed paper.
Read full answer
Dec 12, 2009 • Kyocera Mita FS-820 Laser Printer
0helpful
1answer

Kyocera 3900dn says paper jam in rear but no jam evident
Usually a printer doesn't lie when it indicates a paper jam, if you have checked as thoroughly as possible and no paper can be found. It is possible that the paper just isn't feeding and a printer will sometimes indicate a paper jam when paper doesn't feed. But if this isn't the case and a jam is indicated as soon as you turn the printer on, one of the plastic jam sensing actuators may be broken or hung up.
Read full answer
Aug 05, 2009 • Kyocera FS-3900DN Laser Printer
6helpful
2answers

Kyocera fS-920KX. Not printing
There are actually some certain meaning on the red light and green light showing different information to user. The summaries are:
1) Green On, Red Off = Printer Ready.
2) Green Fast-Flashing, Red Fast-Flashing = Printer warm up.
3) Green Fast-Flashing, Red Off = Printer off-line.
4) Green Slow-Flashing, Red Off = Processing Data.
5) Green Off, Red On = Cover Opened, Toner Empty or Developer Unit / Drum unit missing.
6) Green Off, Red Fast-Flashing = Paper Jam or waiting for jam reset.
7) Green Off, Red Slow-Flashing = Paper Empty or Paper tray is not inserted.
8) Green Off, Red Off = Printer power is off.
9) Green Very-Slow-Flashing, Red Off = Printer in sleep mode.
10) Green (any condition above), Red Slow-Flashing = Toner low or paper empty.

So what is your printer condition? Better know what is going on your printer so can solve the problem

YBC (/\)
Read full answer
Jun 01, 2009 • Kyocera FS-920 Laser Printer
0helpful
2answers

Paper jam on Brother HL-1270N
Title:
 How do I clear paper jams?
 Description:
If a paper jam occurs, the Paper LED will flash as shown below.
 c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
chapter066.gif
  1. Remove the paper tray from the printer.
 c_hl20_02933.gif
  1. Pull the jammed paper up and out of the printer.
 c_hl20_0304.gif
  1. Open the front cover.
 c_hl20_0315.gif
  1. Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
 c_hl20_03221.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
c_hl20_019.gif
  1. Open the back cover.
 c_hl20_041.gif
  1. Pull the tab toward you to open the rear chute cover.
 c_hl20_0429.gif
  1. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
 chapter0616.gif
  1. Close the back cover.
  1. Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
 c_hl20_020101.gif
  1. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
 c_hl20_025121.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Put the drum unit and toner cartridge assembly back in the printer.
 c_hl20_02711.gif
  1. Put the paper tray firmly back in the printer.
  1. Close the front cover.
    Make sure that the Paper LED is now off and the printer is ready.
Read full answer
Feb 23, 2009 • Brother HL-2040 Laser Printer
0helpful
1answer

Keep getting message rear draw open
If you pull the fuser out, look at the bottom of the sliding mechanism for a bent metal tab that actuates a switch when you close the rear drawer.

They get bent pretty easily.
Read full answer
Jan 22, 2009 • Kyocera FS-3900DN Laser Printer
1helpful
1answer

When printing paper continues to jam.
  1. Take out paper tray 1.
  2. Remove any jammed sheets of paper you find there.
  3. Once you have done this, reinstall the paper tray and try printing again.
    Note: You may receive a message informing you that another sheet of paper is jammed elsewhere in the printer. If so, please open the front door and remove the toner cartridge. Also open the rear door of the printer (and the duplex option if a duplex unit is installed). Remove any and all jammed sheets of paper you find. Then try printing again.
  4. If the printer jams again with a 241 Paper Jam error message, look to see if it has tried to feed a sheet of paper out of the tray.
Read full answer
Dec 16, 2008 • Office Equipment & Supplies
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