Deleted document stuck in queue

How To Fix It - The fix is simple. You need to clear the print queue manually so that all the print jobs currently in the queue are deleted properly - once the queue is empty you should then be able to print new documents without problems. We will show you how below, depending on whether you use XP or Vista/7:
1. XP - click 'Start' then click 'Run' and in the Run window type CMD then press 'OK' - this opens a Command Prompt window. Now skip to Step 3.
2. Vista/7 - click 'Start' and type Command in the search box. Right click on the 'Command Prompt' result in the search results above it and select 'Run As Administrator' - this opens a Command Prompt window.
3. All version of Windows - in the Command Prompt window (these commands are also shown in the picture below):
4. Type net stop spooler then press the Enter key.
5. Type del %windir%\system32\spool\printers\*.* /q then press the Enter key (Note: the only spaces in this command are a single space between del and %, and a single space between * and /q)
6. Type net start spooler then press the Enter key.
7. Type exit then press the Enter key to exit the Command Prompt window.
Fixing the print queue
This should have cleared the print queue (i.e. all print jobs have been deleted) and you can now submit new jobs for printing
What Do These Commands Do?
The Command Prompt is a throwback to the pre-Windows days of Microsoft DOS but is still a useful way to type and enter system commands. The print Spooler is basically the print 'queue' - we need to Stop it running before we can Delete documents stuck in it.
The Del command deletes everything currently held in the print queue, including the 'stuck' document(s). We then have to Start the Spooler (print queue) up again so that it can accept new print job requests in future.
What If It Keeps Happening?
If the problem only occurs occasionally it is likely just due to an incompatibility with the actual data being printed ( a webpage that has unusual fonts or some other format that the printer is unable to convert into printed output - run the above fix to resolve it.)
However, if you find that almost all documents keep getting stuck in the print queue then Microsoft's answer is that it is an issue with your printer drivers (software) - one solution may be to download and update new printer drivers from the manufacturer. You could also try the Microsoft automatic Fix It for printers . This will repeat our fix above but may also flag up/fix any different Windows errors that stop printing.
Other causes may include a misconfigured printer e.g. network printing to an IP address that doesn't exist uninstalling and reinstalling the printer software from scratch should fix this.

go to start-in the run or search box-put in services.msc-hit enter-look for print spooler-left click on it-hit stop-then hit start or restart.
restart pc or go back to printers and faxes cancel print jobs stuck in the queue again.close printers and faxes and open it to check if queue already cleared up.that should do it.

Sounds like a stuck document is in the print queue. Try to clear the print queue first before sending another print job otherwise it will just accumulate in the queue. The steps below will help you clear the queue.

To delete print jobs stuck in the print queue on Windows:

1. Click Start ? click Control Panel ? click Printers and Faxes.
2. Right-click on the Lexmark print object and select Cancel All Documents.
3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

1. Click Start ? click Run ? type cmd ? click OK.
2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

1. Click Start ? click Run ? type spool ? click OK.
2. Open PRINTERS folder ? delete all files in the folder.

Start the Print Spooler service from the Services console

1. Click Start ? click Run ? type cmd ? click OK.
2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.

Rebooting the computer may help get rid of the print jobs stuck in the queue. If not, follow these instructions carefully:
For Windows
Stop the Print Spooler

1. Go to Control Panel
2. Go to Administrative Tools
3. Go to Services
4. Look for Print Spooler in the items. Double-click on Print Spooler -> click on Stop -> click Ok. Set the Services window aside.

Clear the Spool folder

1. Go to Start
2. Type Spool in the Search/Run bar, hit Enter.
3. Open PRINTERS folder
4. Delete all the files in the PRINTERS folder. Close the Window

Re-enable the Print Spooler

1. Go back to the Services window
2. Double-click on Print Spooler, and click on the Start -> Click on Ok. Close the Services window.

Go to Printers and Faxes and refresh the page. It should clear the print queue now.
For Macintosh
Simply launch Terminal and type cancel -a - That will clear the print queue.

Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

and save as delete.bat file on desktop

run this file and reboot the machine

and run this file again

now print queue will get cleared

thanks

I had a related problem. Couldn't delete a job from the queue nohow. I wound up deleting various processes (CTRL ALT DEL PROCESSES tab) and it cleared it.

Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...