Question about Frigidaire Freezer Refrigeration White Upright Large Manual Defrost Freezer Model FFU2124DW

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Side by side fridge not cooling, not making ice

Frigidaire side-by-side model R-134A - no idea how old (came with house). Back from week's vacation and noticed fridge not cooling. We saw that power was shut off to the house while we were away (all clocks blinking and 2 hours behind correct time), so we thought that was it: just an uphill climb to re-cool itself.We kicked up the dial to the coolest settings for both fridge & freezer. Next we noticed the ice maker was no longer making ice. I removed back panel inside freezer, saw frost; fan still running until this AM, when I saw it was not spinning. Within 5 mins, defrost heater kicked in, but fan still off after defrost cycle, so I unplugged unit from wall. Any ideas? I'm glad to undertake a DIY project, if I can.

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  • frigADAIR Jun 24, 2009

    Thanks for the help - the fan WAS working before, when the fridge wasn't cooling and when we noticed the ice wasn't being made. We gave the unit 36 hours to regulate itself, after setting to the coldest temp, and after that the fridge seemed colder but the freezer wasn't cold enough to keep stuff frozen. So I'm pretty sure there's something else wrong in addition to the fan. Any other ideas you have would be awesome. Thanks again!

  • Anonymous Mar 19, 2014

    This unit is 2 years old

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If it seems like the evaporator is getting cold then your sealed system should appear to be ok. you need the evap fan to transfer cold air into fresh food section. if not turning u need to replace fan motor. make sure your not getting to much frost build up on the evap.

Posted on Jun 24, 2009

  • Anonymous Jun 24, 2009

    if there is no frost build up on rear wall or covered the evaporator then you possibly could be low on freon.

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If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. On most Kenmores, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since y ou mentioned the water accumulation, more water recently, my diagnosis would be the former versus the latter, as the lack of actual defrosting coincides with lack of defrost water, however I'll never say never.

If your unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
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