Motorola Mobility XT3 QUENCH XT502 3.2MP ANDROID UNLOCKED PHONE Logo
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sohil Posted on May 26, 2014
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Many pattern lock attampt but no benefit kindly guide me how to unlock motorola xt-502

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  • Official Brand Answer 1,623 Answers
  • Posted on Oct 02, 2014
Motorola Mobility
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Hi Sohil,

Sadly, if you're unable to get past the lock pattern, you'll have to perform a factory reset. Please follow the steps below to factory reset your device. Keep in mind this will delete all content from the phone.

  • Power off the device
  • Press and hold the R and M keys while pressing the Power button. You will see the red M logo on your screen then the screen with the Android-bot and a blue exclamation mark inside a white triangle
  • Once this screen appears, press both Volume Up and Down keys, then release to get the Android system recovery
  • Use the Volume Up and Volume down buttons to select wipe data/factory reset
  • Choose Yes -- delete all user data to confirm that you would like to wipe all data from the device and press the Return key
  • Your device should now cycle through the wiping/reset process and return to the Android system recovery screen
  • After userdata is cleared, the "reboot system now" option will be highlighted by default. Press the return key to power off/on your device
  • It will take a few moments to arrive at the initial Android Welcome screen.

  • Your phone will reboot and be back to factory settings. You can now set everything back up on your phone again.

    Thank you,
    Tom
    Motorola Support
    MOTOROLA PRO PLUS Factory Data Reset

    • Motorola Mobility
      Motorola Mobility Oct 02, 2014

      Hi Sohil,



      Sadly, if you're unable to get past the lock pattern, you'll have to perform a factory reset. Please follow the steps below to factory reset your device. Keep in mind this will delete all content from the phone.



        Power off the device


        Press and hold the R and M keys while pressing the Power button. You will see the red M logo on your screen then the screen with the Android-bot and a blue exclamation mark inside a white triangle

        Once this screen appears, press both Volume Up and Down keys, then release to get the Android system recovery

        Use the Volume Up and Volume down buttons to select wipe data/factory reset

        Choose Yes -- delete all user data to confirm that you would like to wipe all data from the device and press the Return key

        Your device should now cycle through the wiping/reset process and return to the Android system recovery screen

        After userdata is cleared, the "reboot system now" option will be highlighted by default. Press the return key to power off/on your device

        It will take a few moments to arrive at the initial Android Welcome screen.



      Your phone will reboot and be back to factory settings. You can now set everything back up on your phone again.



      Thank you,

      Tom

      Motorola Support

      MOTOROLA PRO PLUS Factory Data Reset

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