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Physical Lock or Software lock? Looks like a software lock. Make sure the SIM and other plug-ins are installed correctly, (I know they make look easy in the movies) Then make sure the battery is fully charged. Then go to the website for your phone and activate it their. Pay your bill.
These phones can be fully flashed if they are CDMA (no sim card) however on these phones the flash is very unstaible. You are much better off purchasing a new cricket phone, as you are guarenteed all of the features.
If you really want this phone flashed then you should look for an authorized cricket dealer or a store that flashes phones. Corporate locations (Full Service) do not flash phones.
Hello keith g670,
his will also bring the phone to default settings 1. First do a CUSTOM reset: *2767*2878# (star 2767 star 2878 hash) turn off the phone
2. take out the battery and sim and put non-network SIM and insert it half way only, so it won't ask for network password and when it shows "Insert SIM" message. Only then fully insert the sim without removing battery or turning it off (tip: use a pin to push the sim in)
Now put the battery ,and switch the phone on .(phone shows "Insert SIM" message.)
3.With out turn off the phone push the sim fully in. At this stage the phone is still asking to "Insert SIM"
4. Make a FULL reset by typing: *2767*3855#(star 2767 star 3855 hash)
5. The phone should reboot working with "wrong" sim inside.
6. Make a Change the NCK password to 8 zeros by typing: *7465625*638*00000000*00000000#(star 7465625 star 638 star 8zeros star 8zeros hash)
7. Now Disable network lock By typing: #7465625*638*00000000#(hash 7465625 star 638 star 8zeros hash) Phone is unlocked (check with *#7465625#)
Here is your solution: Now follow these steps to a "T" don't do any shortcuts etc, this is "across the board" for all sidekicks it worked on my Sidekick Slide and on my Sidekick 2008.
1. Remove battery and the SIM card from the devise. 2. Flip the sidekick open; press and hold the letter "r" on the keypad 3. While holding the letter "r", place the battery back in the device. DO NOT INSERT SIM CARD YET. 4. The Sidekick will restart itself twice. Please make sure not to let the letter "r" go until it has fully rebooted. 5. Once it has fully rebooted, remove the battery, reinstall the SIM card and battery. 6. Power up device. 7. Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factory setting.
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