Check the following:
1. Use a wet lens cleaning disc as it may be dirty
2. Do you get a 5 digit code on display if so check manual for self diags details
3. Commercial DVD's - Is the region for the DVD disc the same as the player if not it will not work. Region code is printed on back of unit
4. If HDMI is connected via an AV receiver then protection stops some discs working - connect player directly to TV
5. Silly question but is disc being inserted the right way up?
6. There may be moisture inside player, remove the disc and leave player turned on for 1/2 hour, then retry
7. some videoCD's will not play on this unit
8. If using a burnt DVD the dye type may not work , it needs another brand.
9. Likewise this appears to be be an older unit intro in 2000 so it may not like -R, +R or RW discs.
10. You can only play NTSC discs. you cannot play PAL or SECAM discs
Good Luck
Sony tend to have a notorious disc lasers... couple of things you might want to try..
1. clean the lens using a standard Lens cleaning CD.
2. Try playing a CD (music) instead of DVD (if this works...it is likely that the lens is not reading DVD)
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SOURCE: Sony DVP-NC675P Multi-disc DVD player will not play dvd's
have you tried cleaning the laser at all?
SOURCE: Have a Sony DVD multi disc player model
try different discs, sounds like it doesn't like the media.
SOURCE: Sony DVP-CX995V 400 disc DVD Player wont read DVD-
After variety of different tests and findings I have resolved this issue. It appears that the DVD burner was not in good working order and the DVD player was not at fault. Thanks you to all who answered and responded to my problem. Many thanks.
SOURCE: Sony DVD player DVP-S336 When I play a disc only
Found solution on Sony website eventually!!
SOURCE: My Sony DVD portable player DVP-FX820 Will not
there is a problum with lense assy so please clean the leans & then try if the condition same then replace the pick up
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