Question about Maytag Neptune FAV6800AW Top Load Washer

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Service manual for Maytag mvwx600xw0

I'd just like to have a copy of the service manual so I can figure out why the water isn't draining. Everything I've found has two pumps and this machine only has one.

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Priya darshan

  • 3422 Answers

SOURCE: We have a Maytag MD-24

HI,

If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Posted on Jul 19, 2008

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Anonymous

  • 750 Answers

SOURCE: fills with water, agitates, won't drain

how to replace the Maytag belt at this location
http://www.repair-help.com/kb/index.php?article=187

Diagrams and belt orders here http://www.pcappliancerepair.com/model-display.php

Posted on Dec 05, 2008

Roger Miller

  • 714 Answers

SOURCE: I have a maytag washing machine model PAV2300AWW

It won't drain If your washer won't drain, check these: It spins, but doesn't pump It doesn't spin or pump It pumps, but the water returns It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Posted on Jan 17, 2010

blueextc3221

blueextc3221

  • 15935 Answers

SOURCE: Maytag Neptune Washing Machine won't drain

If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 10, 2010

mc1bean

Mike Cairns

  • 3053 Answers

SOURCE: Maytag Neptune MAH9700 washer wont drain. Did

Hello, jim

I am trying to help you out here. Maybe this will help some? I am know on Fixya as the cleanup expert pro. Which means I spend my own personal time to seek out customers that maybe have not had there problem yet solved by the other fantastic great experts. I do this on my own for free. Think of me as a Specialized Trouble Shooter.

I have found out that it appears that lots of customers appreciate my efforts and help. So, I thought I would take some of my own personal time
to see if I can help you. Even though this Informational site may not have your exact model or brand, But this site will help you a lot. Here is the site link about everything you want to know about washing machines and possibly yours, from repair to trouble shooting it.

http://home.howstuffworks.com/how-to-repair-a-washing-machine.htm



Please if this helped you at all, if you can find the time and in your heart to rate my help and some kind words written would be appreciated for my free help, I would appreciate it. Like I said I just try to help, If anything this is good information for future problems. If you felt that my free help was a waist of time for you, I'm sorry. I do not get paid to help people on the site, I do it cause I like to help and maybe make a smile on someones face.

Here is also my direct link to my own pages of other areas of my expertise for other problems you might have in Automotive, Appliance, and Electronics. Drop In anytime for my help.


http://beta.fixya.com/users/mc1bean

Thanks Mike

Posted on Nov 09, 2011

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