SOURCE: We can not use our print DATAMAX DMX M CLASS
What type of stock are you using? Gapped, continuous, or reflective mark?
If you are using a standard gapped stock, and the stock is loaded in the printer and ready, press the feed button until 3-6 labels are passed beneath the media sensor.
If you are using reflective (eyemarked stock) go in the the media settings. Change the sensor type to reflective.
Make sure that the eyemark is presented to the sensot at the small white strip on the sensor. Do not move the sensor to a place where the sensor will see anything but the mark.
SOURCE: Have lost the driver installation cd/floppy disk
link to download drivers, go to drivers pick version to download
http://www.datamaxcorp.com/software/m-class/
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