Problem with old datamax printer.
It sounds like you may not have the latest firmware. You should go to the Datamax website and download the latest firmware revision for your printer. http://www.datamaxcorp.com/software/ If it's not available on the website, you can call Datamax with your CID# and serial number and ask them to send you the latest firmware for that printer. This should hopefully clear up your problem.
Thermal Printer Repair @ Worldwide Ticketcraft
http://www.worldwideticketcraft.com/printers
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