Pull the orange lever located on the carrier to the side. Make sure the ribbon passes through the ribbon lift guide next to the platen. The ribbon should go behind the the thick part of the guide and through the fingers to the inside on the outside of the guide. There is a wire (usually with a white platice roller on it) sticking up from the carrier. Maker sure the ribbon goes aroung the outside of the wire. Snap the ribbon down on the carrier then close the orange lever back in place.
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