Try this, under the grouphead, there is a screw and screen, remove those, and check screen to see if it is clogged, when screen is removed press button to brew, if water flows freely then problem is at the screen, if no water flows, then it is on the inside of the machine. You will have to run a descale cycle to clear out machine. Check the folling pic for the screen location.
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I cannot get access to the inside of the machine so I presume I need some sort of cleaner that may solve the problem
Have you tried to clean out the brew unit screen and tube?
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