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Anonymous Posted on Jun 25, 2014

Compaq presario sr5350f pc and i keep gtting windows is shutting down everytime i click the help button

1 Answer

Bob Sloan

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  • HP Master 2,013 Answers
  • Posted on Jul 30, 2014
Bob Sloan
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Joined: Apr 20, 2010
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You may have a virus, malware, adware, a browser hijacker, or pups (potentially unwanted programs).



A. If your computer will boot and you can operate it ok...

Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



B. If your computer won\'t boot, or can\'t operate properly after boot...

Tap F8 when you are booting, select "Safe Mode With Networking". Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



C. If this process finds malware, to keep stuff like that from coming back, I recommend you get the paid version of Malwarebytes.


Good luck



G

5 Related Answers

Anonymous

  • 63 Answers
  • Posted on Apr 24, 2008

SOURCE: hd512-2w error code came up

format ur pc..

it will be can fix it..

thanks for using fixya..

good luck..

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Anonymous

  • 1605 Answers
  • Posted on Oct 30, 2008

SOURCE: Compaq Presario 5000 PC Desktop MV740

I did think Windows Xp even run on a 64K memory!!
the reason you are getting the error, because the size of meomries.
Here is the thing, lets say you get a working copy of the Windows Xp, and installed it. your machine is going to about half hours to come up, it is going to take longer if you go on the Internet. (5minutes per page).
by the way presario 5000 dated back to Win95. maximum memory is 512MB. which is minimum requirement for WIndows XP.
The cost for upgrade your machine to minimum specification is not really worth. you are going to have to get a new one soon.
the reason for this, is all of the software and Internet web applications are running at a 2007-2008 software, the machine you are using will never be able catch up to it. (todays standard).
My suggestion: if you can affort it, get a new or refurbished one with minimum specification (e-mail me at [email protected], if you want the specs.) you will be much happier.

Anonymous

  • 2 Answers
  • Posted on Mar 17, 2009

SOURCE: Compaq Presario SG1118IL Desktop PC all drivers

VGA DRIVER I WANT

Anonymous

  • 1 Answer
  • Posted on Mar 27, 2010

SOURCE: Compaq Presario SG1118IL Desktop PC all drivers

i wana vga driver of compaq preserio sg1118il

Anonymous

  • 1 Answer
  • Posted on Mar 30, 2010

SOURCE: Windows Did Not Shut Down Properly PC Wont Boot

My pc did not boot, i tried everything open it in Safe Mode, Last Good Know Configuration, Normally etc. I also tried to format it with Windows XP but i did not recognized the CD.

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If you got anything from getsoftfree.com, you may have a virus, malware, adware, a browser hijacker, or pups (potentially unwanted programs).



A. If your computer will boot and you can operate it ok...

Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



B. If your computer won\'t boot, or can\'t operate properly after boot...

Tap F8 when you are booting, select "Safe Mode With Networking". Download and install Malwarebytes and Superantispyware (Note: If you can\'t do the download on your machine, do it on a friend\'s, put them on a thumb drive, and install them from it). Then scan your computer with each program, and quarantine anything found.



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Hello

First of all press ALT+CTRL+DEL and start Task Manager, there is probably some application (or other process) that is not reponding. You can kill them to let the shutdown continue, and know what is causing the problem and maybe find an update for it.

Also this means that your computer has not been rebooted properly since the installation of important system updates. If you have "Automatic Updates" scheduled on your machine, these updates could have downloaded and installed without your knowledge. To fix this issue, let the updates finish installing, reboot and then shut down your computer as normal.

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Hope that works, and please rate my response if it was helpful.

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