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SOURCE: TomTom Home does not recognise device
Have you created a TomTom account? For each device you own it needs its own e mail address which it links to and you need to be logged in when you plug in your Tomtom.
SOURCE: TomTom ONE
uninstall tomtom home from your computer & restart, then reinstall it from scratch.
This should fix it.
http://www.tomtom.com/support/support.php?ID=2
SOURCE: Serial number on memory card of TomTom??
Yes it does. Insert the card into a card reader or if you have access to the unit connect it to your computer. Open my computer and open the drive letter of the device. After you have opened the drive look for a ttgo.bif or ttgo.bak file open the file using notepad and it will tell you the device serial number and device unique id. I will tell you this though if their device is working and is not freezing at start up they are not using your sd card. Each sd card has a unique number and will only work with that device.
Hope this answers your question.
SOURCE: tomtom one will not turn on has red flashing cross on screen
Follow instructions here:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898
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