It is a bottom storage drawer,not any ice tray I guess it was
full and something was forced in it and then when closed raised up where cannot get drawer ope
any suggestions small haier chest freezer the drawer cannot be pulled out I guess something was forced in and then when drawer closed it raised up where drawer cannot be pulled out
remove all food from fridge and take it outside. leave it outside until ice is melted. this is the procedure and i have to do it every day im a Refrigeration Mechanic.
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You might be well served with a general defrost of the unit. But before you do, make sure that the mounting screws on the ice maker are fully in. Then if so, warm the lower surface of the ice maker where cubes are ejected with a hair dryer for a minute or two (medium not high). It could be that extraneous ice is catching the cubes. What does it feel like to the hand?
use your wife's electric handheld hair dryer as close to the rails as you can once slightly open you can use table salt/ice melt to free the drawer or; turn up your house thermostat to about 80 degrees for the day while you are at work; the drawer should be free by the time you get home.
There is some sort of arm that fits into the ice tray; when the ice fills up the tray the arm is pushed up and a switch connected to it will open the circuit and prevent any future ice maker operation(s). That switch has to be closed for unit to work!
Unplug the unit and take out all the drawers and remove the back (behind the drawers) panel carefully. (This back panel has foamy thermal insulation behind it and this will be probably be enmeshed with ice - you may have to wait awhile for this ice to melt before you can remove the panel, even after you have unscrewed it. When you have got the back panel off, you will see a large solid block of ice, probably halfway up the cooling coils, right down to the bottom of the exposed space. You have to melt all this ice (I used a hair dryer to blow warm air onto the ice (have towels and a bucket ready to mop up the melted water, otherwise it will run over the floor. When you have melted all this ice, you will see a drain hole at the bottom of the exposed space. This will have ice in it and it must be cleared. Then replace the back panel and all should be OK. The panel bulges because ice/water is accumulating behind the panel, water, when it freezes, expands, forcing the panel forwards. I reckon it's a Hotpoint Design fault. What is supposed to happen is that during the heating cycle, melted ice drops down from the cooling coils and down the drain hole onto a plate over the compressor unit, where it evaporates. BUT, during the cooling cycle, a fan circulates cold air from the cooling coils, through the entire unit, which includes the chamber behind the panel that is below the coils. Thus this chamber gets cold (-18 deg.C) so that water dripping down during the heating cycle is frozen before it has a chance to fall down the drain hole. I now defrost in this manner every six months or so. Sadly, very sadly, Hotpoint, like other white goods manufacturers (Baxi Potterton boilers for instance) do not reply to my enquiries. Hope this helps.
remove all food from fridge and take it outside. leave it outside until ice is melted. this is the procedure and i have to do it every day im a Refrigeration Mechanic.
The water coming from the bottom is from the evaporater tray because it is too full and running over. There is a grill on the front bottom of the frig. ,and there is a srew or two on either side probably 1/4" maybe 5/16" loosen these and remove the grill. If no srews visible then it just snapps in. Remove grill and slide tray out and dump it.
The icing problem under the freezer tray is a defosting issue. you can move the food items to a cooler with ice or another unit and let this one thaw out with the doors open and unplugged and towl on the floor, the tray that is overflowing now will overflow again while the frig. is unplugged because there is no heat being generated to cause evaporation. You will need to have this checked out by a pro, generaly a service fee and they will tell you what has failed and can ballpark a price to fix. once the unit is thawed, ( this can take 12- 14 hrs) the unit will work again until the air passages get frozen over again. I suspect defrost heater element, defrost heater timer if ice maker equipted,there is also a little fan up there tan can fail. without seeing the unit in person only guesses. the thawing trick will buy some time.
I have the same
model + problem. You should not need
to defrost this model manually if it's working correctly, but the ice build up you
describe is probably due to a blocked
pipe in the auto-defrost system at the back. You need to defrost properly to
prevent recurrence. Behind the upper
freezer drawer there's an aluminium tray behind a plastic grille. Every few
days this tray warms up to melt any accumulated ice behind this plastic grille
(full height of the freezer). A pipe should take the meltwater down to a plastic
tray below (pipe + plastic tray are visible if you take the lower panel off the
back). Your problem is too much ice
blocking that pipe: the heater can't cope and it doesn't melt, so the ice 'cascades'
down the back behind the bottom drawer. When you manually
defrost, you must ensure that this pipe is clear, otherwise the auto-defrost
won't work, and you may have to defrost manually again within days. I have found that
the best way to defrost the pipe is to remove the lower back panel, disconnect
the corrugated flexible plastic pipe from the stub that comes from the bottom
of the freezer, + pump steam into the stub (gently) using a hand-held steamer (with
tube + nozzle). You don't have to empty the freezer or move your food as the
door stays closed, and no steam gets into the freezer until the pipe is
unblocked. Be sure to unplug the freezer before taking the back off![There is a fan in this area that could start
up without warning] Check how much of
the pipe is blocked by gentle probing
with a pencil: the aluminium tray is about 105mm above the bottom of the stub. This
measurement is important… When the pipe is
clear, there may still be too much ice in the aluminium tray above (not sure
how much is 'too much') if you only created a narrow 'chimney' though the block
of ice (likely to get blocked again). You need to widen that chimney by melting
more of the ice in the aluminium tray. I use a simple steam nozzle made from an
old-fashioned Bic pen with a couple of 1mm holes drilled just below the
coloured bung at the end. This directs steam onto the walls of the 'chimney'
rather than upwards. There's no point steaming
the walls of the plastic 'stub' pipe, so only use the home-made nozzle when
your probe reaches 105mm (i.e. when
you have melted all the ice in the plastic stub tube but before your 'chimney'
has broken through the block of ice in the aluminium tray). If you judge this
right, you'll melt almost all of the ice under a still-frozen top surface: no
steam will get into the freezer and your food will stay frozen. With a probe it will be clear when you've broken through the
top surface of the ice. When you have done so, it's time
to look inside the freezer to see how well you have cleared the aluminium tray.
It's perfectly
feasible to get all this done in 30 minutes. Don't forget to
replace the corrugated plastic pipe + valve at the bottom. It stops humid air
from going into the freezer and icing up in exactly the area we've just been
defrosting. Take a lot of
care with steam jets as they can burn you badly. You should check a first aid
website so you know what to do BEFORE it happens. Some of these
tips may be helpful: (1) run the freezer at -18 degrees (the 'warmest' setting)
so it's not working so hard. (2) Leave a big gap (>100mm) between the back
of the freezer and the wall. (3) Clean the matrix of delicate tubes to the left
of the fan whilst you have the back off [a small bottle brush is ideal; remove
the fan for better access]. (4) Put something between the middle of the freezer
and the wall to prevent the warm air that's being blown out behind the fridge
from being sucked into the air intake behind the freezer (there is a baffle
built in underneath, but nothing behind. (5) Mount the fan on spacers (with
longer screws) so that it's closer to the heat exchanger… this means that a
larger area of grille can act as an air intake. (6) Raise the unit off the
floor a little to free up the air intake path beneath
the freezer.
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