ALCATEL ONE TOUCH EMERGENCY CALLS ONLY - Alcatel Cell Phones

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hi david.
go to this link and you might find the manual for this,it might be the first one on the page.
not sure if this will help you out.
how to delete calls on my alcatel one touch 282 phone Google Search

Log on to access the phone functions

Generally speaking this is what happens if you don't log onto the phone with your set password or pattern. If that is not the case contact your cell phone service provider and they can assist you troubleshooting the phone.

call your service provider, ALCATEL ONETOUCH Products Support ONE TOUCH 990

press on them on screen for 5 seconds,then it will ask you ALCATEL ONETOUCH Products Support ONE TOUCH 990

Emergency calls only is a symptom where a cellphone loses its registration to a valid network operator. It usually happens to me when I am in another country and the cellphone cannot locate valid operators. Looks like some telcos choose particular network partners. What I do is choose the network operator manually in the phone's setting.

If you are in your home country and this happens, it only tells you that you are out of coverage area and the phone is losing connection to your network operator. Maybe you are inside a building with thick walls which cause poor reception. You may try choosng an area where the symptom goes out.

Sim Lock also known as Network lock,You need to Unlock Your Alcatel Phone from network lock to use with other GSM Network Sim card.What is Mobile Phone model?It locked which country,Network?
Buy the Unlock code from the site Onlinegsmunlock.com and Unlock it from network lock.SOS call means Emergency calls ...You can unlock it ,use any GSM Network Sim card...