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Hi, My guess is your daughter messed it up. Go to menu and color and reset to default should fix it. You may have to adjust color for your best viewing. Good luck.
Reduce color level up to zero and check, does tv show black and white picture? This will confirm white balance settings to narrow down problem section.
That is what happened with are tv. My husband took the tv apart and started messing with everything and got the tv to line up better. he just turned the nobs and messed with the coloring.
If you can get the tv to display the blue blackground(usually happens when there is no antenna or cable feed to tv) check to see if the whole screen is a solid blue, if it shows discolored areas around the screen then you might have to "demag" the screen. See if you can rent a demad coil from a tv shop and with tv on turn the coil in circular movements all over the front of screen till blue is solid.good luck!
Most likely you can adjust it in the Service Alignment Mode (SAM).
Press 062596 followed by the STATUS button (upper left). Navigate to "White Tone", press the right key to enter and select "Normal" mode. Set the colors:
Red = 135, Green = 128, Blue = 133.
The "Cool" and "Warm" menus are deltas from the "Normal" settings:
COOL: R -3, G -1, B 5 WARM: R 2, G -3, B -13
Press the "MENU" button to return to the main menu, then the "Power" button to turn the TV off.
could be a jumper on the DMD board that must be removed, look for a small sticker that points to the jumper, or it could be a setting in the factory mode, mute-182-power will get you in there, check the settings for the color wheel
my sony did that but would turn off and not leave on. its not recommended to use like that (from tv repair man). theres a chip inside the tv that blew. it cost me 260 bucks to get someone to come and fix it.
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