Question about Kenmore Elite 45986 Front Load Washer

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Why is my Kenmore Elite HE 2 flashing F 02? - Kenmore Elite 45986 Front Load Washer

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The F02 error code on a Kenmore HE3 washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures. If the washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type). If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door, unplug the washer to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter. Check for a clog or restriction that could be preventing the washer from draining properly. If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining. If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

Posted on Jul 05, 2014

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Posted on Jan 02, 2017

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Anonymous

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SOURCE: Washer hasn't completed the spin cycle and is flashing 02 then f

this is joyce
what kind of waher have you got? model #

Posted on Feb 06, 2009

Anonymous

  • 2 Answers

SOURCE: Washer won't spin- flashing "f 02"

in the HE3 series it means the drain tube or pump is clogged

Posted on Mar 10, 2009

colinjhought

  • 126 Answers

SOURCE: door won't open

the lock switch is probably stuck. make sure machine is off but plugged in still. Push in on the door while gently giving a couple of thumps around the lock area and the lock will probably "click" open.

Posted on Aug 16, 2009

localwonder

Michael Masters

  • 6784 Answers

SOURCE: I have kenmore elite he3 and it is flashing f 02

HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Posted on Oct 27, 2009

Philip

  • 949 Answers

SOURCE: Kenmore Elite error message F 02

Here is what the manufacture says about F02 - Below this are my comments

If the drain time exceeds eight minutes, the water valves are
turned off and “F/02” is flashed.

Press PAUSE/CANCEL two times to clear the display.
NOTE: After four minutes the “Sud” error will be displayed,
then four minutes later the “F/02” error code will be
displayed.

Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make
sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in2_bing.gif washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Phil's comments---->
If you washed a rug with a rubber backing or small articles like baby socks you may have a plugged up pump. To access the pump lay on the floor and remove the 3 screws holding the lower panel of washer on. Pull down and out on the panel to remove. Lay out a lot of towels under the unit, I mean a lot... Look in the center for a white cap about the diameter of a large cup, it will have a handle on it to turn, turn this left(counter clockwise) to unscrew. This will unscrew and pull out, but be careful when it comes out so does all the water. Clean out the trap that is in your hand and anything you see or feel in the sump area the trap came from. Reassemble and test. If this does not work you will more than likely need a new drain pump, that is the component on the right of that trap you just cleaned out.

Posted on Apr 20, 2010

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Related Questions:

1 Answer

With Kenmore Elite front load washer, what is F02 error?


Hi


Thanks for using FixYa. F/02 error means Long Drain. If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed. Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Aug 22, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Grinding noise and results in F 02 alarm


It would not hurt to remove the bottom panel and see what is in the pumpeac52cb.jpge1bc6f6.jpg

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Apr 16, 2010 | Kenmore Elite 45986 Front Load Washer

2 Answers

My washer gives me a 02 F error code and does not spin the water complete the cycle. It just freezes


"F/02" Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.
Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump

Oct 24, 2009 | Kenmore Elite HE5t Washer

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Door won't open


the lock switch is probably stuck. make sure machine is off but plugged in still. Push in on the door while gently giving a couple of thumps around the lock area and the lock will probably "click" open.

Aug 16, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer won't spin- flashing "f 02"


in the HE3 series it means the drain tube or pump is clogged

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WONT RUN COMPLETE CYCLE WITHOUT F-2 OR SUD


sounds like you have a clogged/bead pump. removethe lower acess panel and from there youll see the pmp clean put remove thescrewout, and clearthe debris. BE WARNED THER WILL BE WATER BEHIND grab a towell or 2

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