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sharon ross Posted on Jul 05, 2014

Door lockedshut with washing inside

Has finished washing but door locked and will not open

1 Answer

Sam Benett

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  • Contributor 15 Answers
  • Posted on Jul 05, 2014
Sam Benett
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Joined: Sep 19, 2013
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Disconnect from the power socket. Leave for 5 minutes.
If still not opening, ensure it is not plugged in and remove the lid by unscrewing fixings at the back and sliding forward.

Catch can then be released from inside casing by sliding lock bar.

Will need new door interlock assembly.

5 Related Answers

gittos73

peter gittos

  • 247 Answers
  • Posted on Aug 15, 2007

SOURCE: Door will not open

take your lid off were the motor is at the top there should be a cradle with a wire pointing through it there will be a small black clip which stops u from changing the setting it on the underneath of this cradle once you have that out you can push this clip down 1 click at a time each time checking the door to see if it is going to open

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gittos73

peter gittos

  • 247 Answers
  • Posted on Aug 23, 2007

SOURCE: Hotpoint Ultima WD71(probably the wd72 except in white)

hi there what u can do is take your drain hose and place into a bucket water will come out the door will release now check the pump and make sure that it is not blocked up with anything if it isnt check the drain pipe that is under the washer in the middle of the drum there will be water in there but check inside if anything is inside there it will slow down the empty programme and will not let the door release do u live in malta then m8 as my dad is maltease and im half

Anonymous

  • 1 Answer
  • Posted on Jun 22, 2008

SOURCE: Door locked

After trying all the above, making sure that as much of the water has been removed as possible, you can always use the manual door release. This is located behind the soap powder tray.
Push to open as you would normally when adding more soap powder, pull the tray out as far as you can.
Press down on the yellow portion in the tray and this should enable you to then pull the soap tray completely out.
Once out you should see what looks like a small grey plastic circle with a rectangular hole (ideal for a screwdriver) turn this and your door should open.

Anonymous

  • 566 Answers
  • Posted on Feb 16, 2009

SOURCE: door handle of washing machine broken

if clothes are still in washer? and machine has finished cycles? then handle broke so unable to open ??? your best option is to unplug/ and if necessary disconnect water supply hoses then remove the top screws from rear panel which also secure the top panel as you will observe ? then pull backwards top panel and loft off ? you now have access/visual of the door catch inside front machine look?? at the catch and you will see how it locks ? you can lever the catch gently and door opens to fit a new door catch is easy diy and not expensive if you are confident usual problem these break ? is the time delay micro switch sticks with age /moisture try dw40 and work plunger b4 you refit door back after replacing handle/catch assy

Anonymous

  • 9 Answers
  • Posted on Apr 04, 2010

SOURCE: door stuck shut hot point wd420

It happened on our machine. The soloution to this for me was to take the lid off (two screws). Unplugged from mains. I found the connector to the door had vibrated off and was just hanging loose. Plugged it back in and it worked straight away.Door opens as normal.
Don't forget to look in the manual for how to get the door open in an emergency

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HOTPOINT 9526 DOOR STAY LOCKED AFTER FINISHED THE CYCLE

The first thing to check is - does the washing machine still have water inside? If there is obviously still water inside the machine then this is possibly the cause of the door not opening. Drain the machine.

Can't see any water inside

If you can't see any water inside then it may be caused by various faults listed below. Here's a list of the most common causes of a jammed door -
  1. On some machines if the pressure switch doesn't reset to empty it keeps the door lock energized. If this is the case though, unplugging it should allow the door lock to cool down and open after a few minutes.
  2. The water hasn't pumped out properly (or a blockage in the pressure system is holding the pressure switch on) - but only if the washing machine has a pneumatic (air operated) door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
  3. The water has pumped out properly, but the pressure switch hasn't reset due to a faulty pressure switch or blockage in the pressure system - or the water hasn't pumped out properly and the pressure switch hasn't reset because of the water inside. A faulty pressure switch, or blockage of debris inside the pressure chamber bottle could also be trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days).
  4. The door interlock has just jammed
  5. The door catch, handle, or some part of the door catch mechanism is broken and not opening the door
  6. ****** (a device that detects the motion of the drive belt fitted to many older Hotpoint washing machines which "pecks" at the belt when the door handle or button is operated) is broken or has fallen off
Opening a jammed door Do not take the lid off and reach inside the washing machine to try and release the door if the washing machine is still plugged in as you will be electrocuted.
The most common cause of a jammed door is likely to be a faulty door interlock. Sometimes you can release the door from the inside by manipulating the door interlock or forcing the door catch out from it. But they sometimes just have to be broken away from the machine. If you need to do this make sure you -
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  2. Break the interlock off from inside the machine, don't force the door or you will just break more parts
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See if you notice any water still inside the washing machine, if so run another spin cycle to try and remove it as it will not open if there is still water inside.
If you don't see any water inside, try unplugging it and letting it cool off, the lock should release after this
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If your machine is a Duet model or it's relative, first unplug the machine then remove the lower valance under the door (three screws on the botttom of the machine) reach up by the door lock and you'll find a plastic tab hanging down, that's the manual release for the door lock. Wile you have the valance off look inside the machine and pull out the technician sheets that are stuck on the inside wall of the machine, you may need them later.
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Remove the top cover, and release the door catch from inside the washer, you will probably need a screwdriver or similar to do do this.You will need to replace the door catch and spring, and possibly the door lock, as it may break when you force the door open.

Thank you !!
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I cannot open the door after the finish of the

Hi There
I have found this for you to read.let me how it goes. Hope this was helpful.
F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
Thank you for writing to fix ya.
Best Regards Richard
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You have to remove and clean the rubber around the front of door,
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disconnect AC to prevent any accidental shock.
open the bottom access panel
screws on bottom front , open the large filter and be ready for latent water to spill out , have rags ready.

clean the inside of the filter with clorox.
finally run a strong solution of clorox when you finish.
then rinse well.
leave the door open after loads finish
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black dot next to lock on door , insert coin and rotate.
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The interlock has jammed, first try gently pushing the door frame on the latch side of the door and then hit the outer door frame with your fist, not too hard but a reasonable bang this may release the door, if this works spray a lubricant into the latch hole in the panel, open and close the door a few times before reusing, if this fails then you have to force the door open, the best way is to remove the lid and manouver the door lock from the inside, either the lock or the latck will eventually break, this is unavoidable, then replace the interlock and any other broken part.

Regards
Advisor
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