E-13 message My washer keeps showing the E-13 message. I have tried running it without clothes and soap, added just softener, and opened the small door in front and looked at what I thought was the drain filter. It still shows the E-13. What is wrong and how do I fix it?

SOURCE: Door locked,wont spin or drain.

humming noise suggests a foreign object in the pump. crack open filter and drain water into a shallow tray. repeat till empty. remove filter completely and clean it. check if something stuck in pump impellor. this should be visible by looking into the filter hole

SOURCE: bosch frontload washer will not drain

Hello Mamma5, It sounds like the drain pump is either seized or jammed. The drain pump has an anti jam device in it. Since you have figured out how to get into the drain pump, try turning the inpeller in the back. It will be a little hard to turn as the magnets in the motor will fight you on this. Look close in case there is anykind of thread wrapped around the inpeller. If so, then you can free the pump. If you cannot free it to run, advise the repairman what you found so he can bring a drain pump with him.
Hope this helps.

SOURCE: code 13 problem, how do

Hello,

Welcome to FixYa.

The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

SOURCE: Bosch Error Code 13 Washer won't drain

First, unplug your washer. After that find the little round plate below your drum opening on the exterior of the washer. It should have a small hole in it. Use something to gently push trough this hole and twist the cover off, Inside there you will find the drain access. Be careful, if there is water in your drum this will make a mess when you unscrew the drain access. Take the usual precautions and unscrew the drain access slowly until it is off. Remove any obstructions and replace access door and cover. Clean up any mess and plug back in your washer and try again. takes about thirty minutes to an hour depending on how much water is in the drum.

SOURCE: Error code E04? Doesn't drain or spin. Machine

SEIMENS FRONT LOADER ULTRA SENSE DRAINING PROBLEM

On my SEIMENS washer, which is about the same as BOSCH, the drain problem seems to be usually a small sock jammed in the intake of the drain pump, or possibly in a hose before the pump. I found a quarter and a couple of staples in the attached settlement area where junk settles to avoid jamming the pump. Also a lot of dirt.

On the lower front under the door, while facing the washer, is a round plate with a little hole in it. Put something sturdy, a little bigger than a toothpick in there, and rotate the plate about a 16th of a turn, maybe a little more, and it comes off.

Take duct tape or similar and tape up the edges of the hole and a nearly vertical bar in the hold on the left side, because the edges will cut your hand, like they did mine.

Inside the hole you will see a black turn knob inside. Turn it left very slowly, only after you figure out where the water will go, probably a small bucket or two of it. I used a 4" funnel which got most of it, I think, funneling into the bucket. Maybe you can be more creative, but it is what was at hand. Still got water on the floor out of the garage into the street. Turn left slowly, so it doesn't dump water outside of the funnel. You will see the water is brown, silt, dirt and stuff.

If you get a lot of water out, that means the blockage is probably at the pump. If you don't get water out, the blockage is probably in the hoses from the washer, which means you need to undo hose clamps going into the pump and clear the blockage. That is harder.

Most likely it is something in the pump area itself.

After most or all of the water is gone, and it doesn't seem to unscrew any more, tug on it and it will come out exposing the pump and probably the sock.

Remove the sock, and check the pump impellors to make sure they are intact. If gone, that means a new impellor and probably a pump. Then move the impellor, it should click as it moves and stop. If it does, you have found the problem. Sock blocking the outlet.

Carefully clean out the **** inside the pump settlement area. If you leave any of the sandy gritty clumpy stuff it can ruin your pump. Also clean the plastic thingy you pulled out, and make sure the threads and sealing surfaces are clean there too.

Then screw it back in firmly, and start the washer, without clothes. I would just fill it up, starting the cycle, until it starts to agitate, then go to the drain position

With luck, it will now drain. .

This will save you a service call for something easy to fix yourself.