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Posted on Jun 28, 2009
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The front seal of washer holds water and it smells!

It seem the smell coming from my front load washer is from the front seal. This area retains water, Is this a defect? Should I report this, I have a warranty?

  • Anonymous Mar 26, 2014

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  • Master 1,185 Answers
  • Posted on Jun 28, 2009
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Joined: May 21, 2009
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As the Door Boot Seal is convoluted it will hold a certain amount of water when the cycle is finished

Have you tried placing a wad of kitchen roll into the area to soak up the excess water before you close the door ?

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Mold and bacteria in your door seal is a symptom of problems deeper inside the unit. All washers - not just Whirlpool, have this problem. The area of worst buildup is always on the inside of the plastic outer tub just above the normal waterline where suds and soiled water splash up and don't get rinsed out. To clean this problem area add 1 or 2 caps of smelly washer cleaner to a full load of laundry. The added bulk of the laundry will raise the water level to include the "splash area". Intermittently pause to soak more extreme cases.
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I had similar problem, the front door seal can trap small items,socks,handtowels. I didnt figure this out for some months, each load of clothes had a foul, mildew smell, Check door seal for trapped clothes, run intermittent cycles with bleach only, no clothes, be sure to leave door open when not in use to air out , this will reduce smell.
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Run it a couple times on hot water with bleach in it. Should help. Also run through with dishwasher detergent in it. This helps clean too. I leave door ajar to allow air in washer. You can also purchase cleaner just for this at parts place.
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