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maria marino Posted on Jul 09, 2014
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I have alcatel one touch fierce cell phone screen goes black when I am on call and will not turn back on unless I press the power button, how can I correct this?

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Daryl Gleaton

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  • Master 749 Answers
  • Posted on Jul 09, 2014
Daryl Gleaton
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Replace the battery. Try zbattery.com for low price batteries.

5 Related Answers

xedcom

Ed Perez

  • 127 Answers
  • Posted on Oct 12, 2007

SOURCE: phone screen is black

With the phone off, hold * and # keys and then press power button:

- If your phone screen still dont show anything then the backlight or whole screen is broken and you would need to replace or make a technician to replace the screen.
- If your phone shows a boot screen with serial numbers on it, then you would need to re-flash or reload the phone firmware to recover your phone. For that you may need some special software, a PC and your phone's USB cable. You can find tutorials and guides over the web.

To get out the bootloader screen you need to take out the battery and the re-flash procedure delete all your data so I recomend you to download it with your phones PC software.

Good Luck...

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Anonymous

  • 1 Answer
  • Posted on Nov 13, 2008

SOURCE: Screen goes black. :(

My daughter is now going through two replacements for the screen going blank on this model. I'm still having to pay a deductible for a phone that was replaced the first time for the same problem this time. Evidently this is a common problem with this phone.

Anonymous

  • 61 Answers
  • Posted on Feb 10, 2009

SOURCE: HTC touch HD is completley frozen

If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008

  • Power on.
  • Press and hold buttons marked 1.
  • Press and release 2 with stylus.
  • Release buttons marked 1 when menu comes up.
  • Press directly down on center dpad, marked 3.
You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!

Anonymous

  • 1 Answer
  • Posted on Mar 18, 2009

SOURCE: iphone black screen & buttons "pressed" while on call

I tried a solution to a similar problem and it worked for this problem, which I was having too. All I did was remove the leather case that I used to protect the iPhone. Calling and the screen worked like normal after I took the phone out of the leather case. Try that.

walesarumi

Wale Sarumi KomputerSolution

  • 6993 Answers
  • Posted on May 21, 2010

SOURCE: samsung impression cell phone touch screen goes

Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is going black when you use the keyboard.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will not go black again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Good luck.

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I dropped my phone and the screen cracked a tiny bit underneath the silver part at the top of the phone the phone now has a black screen

Alcatel One Touch Fierce Teardown - iFixit

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Yes, you can do it yourself......follow the tutorials on YouTube or take to any good phone shop!
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My alcatel one touch fierce 2 wont turn on how do I fix this

could be a battery problem? or maybe the screen is gone?
if you have a warranty on it get it where you've bought it.
and they should either replace your smartphone, or fix the issue.
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Stuck on not responding screen phone will not turn off. Or anything at all for over an hour now.

Press the power button until it either offers a menu to restart or until the power goes off. Then power back on Go to settings and "about phone" to see if your phone needs updating -- system update, that is.
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Frozen phone

I had this problem with a android phone myself unfortunately you may have to get another one. but try this out. hold down the up volume and power but until the phone shuts off, that should put the phone in super user mode. once it goes in reset mode ( you'll know because there will be a little android on the screen. Then just power off by holding down the power button again and let the phone come back on.
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My screen is black and seem to be stuck on my alcatel one touch fierce

Take out the battery to reset the phone. Turn it back on. Go into Display settings and make sure the "sleep" timer is set for more than 15sec. I recommend at least one min.
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