I've just moved house and my machine is not

Hello Janine Gooch,

Went out on our internet trying to find your trouble shooting guide (typically in the OWNERS MANUAL)...

Finally ended up in AU ... No luck.
(September 9th is only 6 hours old here (SF Bay area)).

Your local peers have NOTHING NICE to say about that machine... particularly the CONTROL BOARD:
Whirlpool WFS1071BD Question and Answers

Hope this helps (says top load... shows front)

Carnac the Magnificent

During drain and spin only A washer that leaks only during the spin cycle often has a leak in the main drain hose. Inspect the entire hose and correct any problem you find.

Hello.

Washing machines, like any other mechanical device, occasionally needs servicing. A common problem with most old washing machine is that the spinner, or agitator, drain,or stops rotating during wash cycles. Fortunately, most washing machine problems are easy to troubleshoot. Any do-it-your self offer can fix it; here's how.

TOOLS NEEDED TO SOLVE PROBLEM ARE BELOW.

Bucket and rags,Screwdriver,
New drive belt (if necessary),
New drive motor (if necessary).

1 Unplug the washing machine, and turn off the water supply to the machine. If necessary, remove the water hoses from the back of the washing machine because they may be in the way of the access panel.

2 Check that the agitator is seated correctly by opening the lid of the washing machine. If it's loose, pop off the top of the agitator--if there is one--and tighten the bolt that holds the agitator in place. Or, in some models, simply pull straight up and then reseat the agitator.

3 Remove the access panel located in the back of the washing machine by unscrewing the screws holding it in place. This allows access to the drive motor.

4 Press on the drive belt that works the agitator. If the belt moves more than 3/4 inch, tighten the belt to fix the spinner problem. If the belt is worn or cracked, replace the belt.

5 Replace the drive motor, if tightening or replacing the drive belt doesn't fix the agitator. Purchase a new drive motor at a wholesale retailer. Disconnect wiring, remove screws holding motor in place and insert new motor. Screw into place, and connect wiring.

6 Check for any black substance leaking under the washing machine. This might indicate a clutch problem, if the washing machine spinner is not working. Contact a professional repairman to replace the clutch.

Thanks.

SHOULD BE A BOTTOM PANEL REMOVE FILTER SHOULD BE BEHIND THAT

Hello,

There is an article of clothing stuck inside the dispenser housing. Remove the top and the housing to get to the hose and clean it out. Very common issue, I know this unit very well.

Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing Machine not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

you just need to refit the transit bolts which you removed when you had machine new. if you have lost them, pack some polystyrene blocks between tub and cabinet so the assemby is held tight

possibly wire come loose or try disconnecting heater element and repeat spin cycle.if runs well then, replace heater.

this machine is accessed from the front. take two control panel screws off flip up panel. unclip lid switch connection. take screwdriver and insert vertically in front of gold clips pry by pushing handle to rear of machine. rotate entire housing toward you . to reassemble ensure front lip of cabinet goes UNDER forward edge of frame

The detergent/softner dispenser is located above the detergent drawer. A water pipe is connected to it and water entrance and distributed to drawer's cells (following the programmed cycle) by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer. By opening upper machine's cover you will have an access to the dispenser. Disconnect the power cable from the machine before moving to next test !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!