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You usually need the original remote. The trouble with universal remotes is that they generally control only the basic functions of a TV (power, volume, channel) but not much else. Without the original, you often lose other functions. You can try the front panel buttons if yours has them. On some sets the on-screen menus allow you to access caption settings.
But are you sure the captions are coming from the TV? Sure, the TV is displaying them, but if you have a satellite receiver, cable box or digital set-top box, the captions may be coming from that device. This is likely to be true if the captions just mysteriously started and you don't have or aren't using the TV original remote. These devices often don't allow a TV's built-in caption decoder to work properly, so they provide captions themselves. You may have turned captions on using that device's remote. Check the menu for caption controls.
Tv still have it Closed Caption functions is on.U have the tv original remote wright?Yes.Look at ur tv remote control look for a button that said CC,push that button a couple times make sure like all CC1,2,3.. all to off.Closed Caption functions will turn off should have no more black boxes pops up onto the tv screen.Also used the tv remote control go into the tv menu go into Closed Caption funcions look for functions like Text 1,2,3... turn it all to off too.Should stop it for good,if Text also on too.If u don't have the tv original remote.Try website like Remotes.com to buy the tv original remote.
Using this button will set the Closed Caption mode when viewing a DTV or TV channel.
Enable Caption Using the TV Menu
Open the Menu screen, select the third icon, in the middle, this is the Setup Menu.
In the Setup Menu, choose the Caption option.
Caption: There are three items in it - Analog Closed Caption, Digital Closed Caption and Digital Caption Style
Analog Closed Caption: CC1, CC2, CC3, CC4, TEXT1,TEXT2, TEXT3, TEXT4.
Digital Closed Caption: Service1, Service2, Service3, Service4, Service5, Service6.
Digital Caption Style: There are two Caption Styles. One is the
automatic function set as the broadcaster, while the other is the custom
style where you can adjust the font size, color, opacity, background
color etc., accordingly.
Well lets try the simple things first, Go to the TVs menu using the original TV remote and find the icon or menu that says Captions, in that menu turn all the closed captions OFF. Second there is a button on the original TV remote that says format, push this till you get to a screen that says FULL in the upper left corner. That should resolve your problems, If closed caption still comes through then we need to know if this set is hooked directly to cable or goes through a cable box. It sound like you simply had the closed caption turned on and the screen in one of the zoom formats this TV provides
If a black square appears on the screen and you can see the picture around the edges, it means that the closed captions are on and set to "TEXT". Go into the TV's menu, navigate to the closed captions page and set the captions to OFF.
I have the JVC I Art 46" TV. The Close Caption was turn on accidentally by my grandson. After lots of searching for the original remote. I called JVC Customer Support. He told me to change the Close Caption settings to CC2 and T1. That fixed the CC without having the original remote.
Possibly the closed caption feature on this set has been turned on. There is a button on the remote control that says Caption. Press it until you turn the caption off. This will not be on a universal remote, only the original remote. You can also turn this off through the caption section on your on-screen menu.
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