I replaced the drain pump and my washer still won't start and shows E23
Pull out the plug first
check the wire to the pump are on the pump
SOURCE: Affinity Front Load Washer E21 first, now E23
E21 Water not pumping out fast enough. Refer to test (3). E23 Drain pump relay on control board failed or wire off pump. Replace control board or wire. 1. Check the drain hose for restrictions. Restriction. Correct problem. No restriction. Go to step (2). 2. Start the washer and check for 120 VAC at the drain pump. Zero. Replace the control board. 120 VAC. Remove the pump and check for blockage. If blocked, remove the restriction, if not, replace the pump.
SOURCE: Started out with E20. Now E23.
According to the code, the board is the culprit. The pump should be 120 V. Why don't you take a cheater cord with some alligator clips and put power directly to the pump. If the unit drains, you can pretty much trust the code and replace the board. Catriver
SOURCE: Frigidaire GLTF2940ES0 Front Load Washer
before buying anythings, you have too check the manual too see if you didn't put it in factory test mode by accident. the manual is suppose to be under the top,(two screws on the back)
After that, second thing you have too do, remove the back (six screws) the drain pump is located under the the baril. there is a black rubber tube attached to it. In this tube, there is a basket that keed hard thing away from the pump. In my case, some hair pin pass the basket and block the pump rotor. The computer of the machine told me it was Error E23 but after cleaning, everything work like new!!
So try cleaning it yourself, it is easy even with basic skill. You will need a star screwdriver, a scare-screw driver, pliers.
Remember, better have the machine empty before doing anything, because you'll be working on the DRAIN LINE.
Hope that help someone.
Vincent D.
SOURCE: Frigidaire ltf2940fs1 error code e23
This usually indicates
Testimonial: "Thanks Karl for the tip on testing the pump. The pump did not start when I used an alternative power source so I will be replacing the pump along with the console control board (since the trace was burned on the board). Thanks so much for your help!"
Hello Robert Reische, thank you for your inquiry!
I understand that your Frigidaire washer is showing an "E23" error code. Based off the information I show "E23" stands for drain pump relay on board failed or wire off the pump. Which means you could have an issue within the main control board or wiring to pump. Since it could be any one of these underlying issues I would recommend having a technician come out to properly diagnose and repair your appliance. Hopefully this helps. -Matt
Hello Daniel Ellsworth - Typically error code E23 indicates that the washer has detected that the drain pump relay on board has failed or a wiring communication. Usually this means that a certified technician will need to repair the wiring or in most cases the main control board will need replacing.
E21 Water not pumping out fast enough. Refer to test (3).
E23 Drain pump relay on control board failed or wire off pump. Replace control board or wire.
1. Check the drain hose for restrictions.
Restriction. Correct problem.
No restriction. Go to step (2).
2. Start the washer and check for 120 VAC at the
drain pump.
Zero. Replace the control board.
120 VAC. Remove the pump and check for
blockage. If blocked, remove the restriction,
if not, replace the pump.
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