For instructions on resetting your iPod to factory settings, click here:
Restoring iPod to factory settings
Hard or master reset
A hard reset restores the original factory settings and may erase all downloaded content, including ringtones, images, programs, and contacts stored in the internal memory. To perform a hard reset, follow these steps:
Hard or master reset using hardware buttons
If the phone is locked, frozen, or unresponsive, you can hard reset it using the hardware keys instead of the menu. A hard reset restores the original factory settings and may erase all downloaded content, including ringtones, images, programs, and contacts stored in the internal memory. To perform a hard reset using hardware keys, follow these steps:
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