Question about Whirlpool Washing Machines
Washer won't fill or spin or drain what could be the issue with this product the model number is cam2742tq3??
No agitation or spin? try these:
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.
Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.
Transmission or clutch assembly not engaging due to going out or slipping.
Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
Posted on Apr 04, 2015
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Posted on Jan 02, 2017
It sounds like the coupling between the motor and gearbox has worn out. It should cost around $15 plus shipping and handling.
Posted on Jan 07, 2009
It sounds like you may have a broken motor coupling. This is the most common cause of the symptoms you are describing. Whirlpool manufactured top loaders (such as Roper) use a motor coupling in place of a drive belt and are known as "direct-drive" systems. No agitation, or spinning, associated with a grinding noise are the usual symptoms. The washer should still have the ability to drain, however.
The following link explains how to access the coupler and replace it, if necessary:
The part number is included with the instructions I provided. Replacement parts (if required) can be purchased at any of the following websites:
All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers I provided and go to your nearest appliance parts retailer. The coupler is usually sold as part of their in-store inventory. The average cost of a motor coupling is only about $15.
Another cause would be a failed gearcase (transmission). I would recommend checking the motor coupling first, however. If the coupler is still intact, please let me know. I can give you guidance on how to replace the gearcase, if necessary.
If you have any questions, or if the symptoms I describe do not match the problem you are experiencing, please post back and let me know. I hope this helps you.
Posted on Jun 11, 2010
Possible fault with the program controller unit. You need to check the program cycle outputs using a multimeter connected to measure the output voltage. On start the inlet should open and then close as the water level sensors works and then proceed to wash. So this much seems OK. Now in the next step the drain valve must open to drain off, then fill once again with the inlet working and water level being sensed. If there is no output in this section cycle then the prrogram controller has errors within the memory . You can remove the panel and reset all connectors and connections.
Posted on Oct 30, 2011
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