HP Photosmart D110A Multifunction Printer CN731AB1H Logo
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joe hodges Posted on Jul 25, 2014
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CN731A D110a photosmart AIOscanner nor working properly?

Printing works fine scanner does a scan when I run test "from pc" but never never indicates any info /image on the pc

2 Answers

teamtech

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  • HP Expert 108 Answers
  • Posted on Feb 17, 2018
teamtech
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Https://goo.gl/HCdPe8
try to remove the old driver
reinstall the latest driver
if the problem remains then it will be a scanner failure error

Karl Whisenand

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  • Master 1,554 Answers
  • Posted on Jul 26, 2014
Karl Whisenand
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Open a pic . hit file print , what happend

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5 Related Answers

Anonymous

  • 2985 Answers
  • Posted on Jun 14, 2007

SOURCE: No picture image when scanning

This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

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Filmluvr

  • 1 Answer
  • Posted on Jan 07, 2008

SOURCE: Hard to explain...

I just purchased one of these scanners secondhand, and I have the same problem. You're seeing the underside of the lid where the film strip conveyors and other mechanicals are located. The previous owner (original purchaser) had a piece of white printer paper taped to the underside of the lid in order to prevent this effect. I'm really baffled as to why HP didn't install an insert for users who don't scan photographic prints and film strips.

Anonymous

  • 62 Answers
  • Posted on Jan 26, 2010

SOURCE: My HP 5370C scanner no longer works

The problem is in the connection cable, Check the cable that connects your scanner with your computer, If still not working, try replacing it with a new one.

Anonymous

  • 53 Answers
  • Posted on May 11, 2010

SOURCE: My HP photosmart C4380 series is not scanning. I

The scanner works with two different files running in the background HPQTRA08.exe and HPQSTE08.exe .

If one of the file is not running you will not be able to scan from solution centre.

So follow the documents i am sending you. I am sure you will be able to scan soon.

For windows Vista:-
For USB follow this link:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01927438&tmp_track_link=ot_recdoc/c01611159/en_us/c01927438/loc:2&lc=en&dlc=en&cc=us&lang=en&product=3418705

For windows XP:-
For USB follow this link:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01927078&tmp_track_link=ot_recdoc/c01611159/en_us/c01927078/loc:4&lc=en&dlc=en&cc=us&lang=en&product=3418705
Let me know if any one of these links help you.

Anonymous

  • 374 Answers
  • Posted on Jun 25, 2011

SOURCE: Hi I need the service

The old model scanner came with an old ISA SCSI plug-in card. Even if you had the card, it will not fit into ANY of the card slots on today's motherboards. That card could inly be inserted into a a motherboad from the pre-pentium days - like a motherboard with a 80286 processor. If you ae using a diffrent SCSI controller card I doubt if it will work with this old scaner. FYI, service manuals do not contain schematic diagams and would not cotain the info you need to get that scanner to work with a different scci controller. Sorry, but the 4p is just too old.

If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Best regards,
Yavacotech

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One more try. My C7280 printer makes terrible noises when it pulls the paper through for printing. I have tried reinserting the back part where I clear paper jams, but it does not help. Also this...

Without hearing the noise or having a description other than "horrible", I'd say probably the pickup clutch or the gears that turn it are having an issue and need to be replaced.
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I have just bought a HP Photosmart plus B210 printer. I have installed it ok and it is wireless connected. everything seems ok for printing but when I try to scan to Paint shop Pro 7 or from Word 2003 it...

Hello Carol,

The first thing you want to do is check to make sure the scanner driver is installed properly and working.

If you are running Windows XP or Vista; go to Start Menu \ Control Panel \ Scanners and Cameras
NOTE: For Vista user you must select "classic view" in control panel to see scanners an cameras.

For Windows 7; go to your Start Menu, in the "search programs and files" section (found below "all programs") type in "scan". You will see a result for View Scanners and Cameras.

Now you should see the HP scanner here. If it is not here then you need to reinstall because the scanner was not installed properly. If the scanner is here, right click on it and select Properties. (For Windows 7 you do not have to right click, you will see Properties at the bottom of the window).

In the properties select "test scanner". If this test fails, the driver is not working and you should uninstall and reinstall the HP.

If this test works then the driver is properly installed. HP should have provided you with some sort of scanning software, try scanning using that. You can also try scanning using Windows Fax and scan (for windows 7), Windows Photo Gallery (Windows Vista) or the Windows Scan wizard (Windows XP).

Thanks,

Pat
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Usually if you leave the printer off for sometime the ink get dry on the heads or some ink may leake to the sensores so take the cartrage out clean it and clean the heads with cotton swaps...see if the help and let me know
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The Microsost Scanner and Camera Wizard can be found on the Control Panel.

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