My washer door is locked with the motor running but no water coming in and the tumbler not tumbling. I can only turn it off if I unplug it.

This is aself test procedure on the door locking mechanism . You will also hear a click, the drum will make a partial turn,and the door will unlock berore locking again. Once the door has locked a second time the washer will begin tumbling and adding water. The sensing process will continue until the correct amount of water is added to the load.

Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

GHW9150P Tech sheet:
FH: If after 30 seconds the control does not detect water entering
machine, the valves will be turned off and the error code will be
displayed. OR If the control has turned the water valves on and after
8 minutes the flow sensor has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
If there is no water in the unit:
-Make sure that both valves at the water source(s) are turned
on all the way.
-Check for plugged or kinked inlet hoses or plugged screens in
the inlet valves.
-Verify inlet valve operation.
If there is water in the unit:
-Verify drain pump operation.
-Verify that the pressure switch hose is in good condition and
properly connected to tub and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves,
pressure switch, drain pump, flow meter, and
Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and
measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle.
F-2 Long Drain
If the drain time exceeds eight minutes, the water valves are turned off
and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
F-5 Water temp sensor failure
If during the water heating step in the wash cycle, the water
temperature sensor (NTC) value is out of range, the "F/05" error code
will be displayed. Possible cause/proceedure:
1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Refer to the
"Water Temperature Sensor" section. Check
connections to the water temperature sensor.
3. Check resistance of heating element, if present on this
model. (abnormal = infinity)
F-06 Drive motor Tachometer error
Possible causes/procedure:
1. Verify the shipping system including shipping bolts, spacers
and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
F-07 Motor control unit error
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.
F-09 Overflow Condition
Possible causes/procedure:
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. the pressure switch for proper operation.
F10 Motor control unit heat sink thermal trip
Possible causes/procedure:
1. Check for proper installation, verify the unit is not located
near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor,
and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.
F13 Dispenser circuit error
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of
the dispenser.
3. Check wire harness connections to the dispenser motor and
Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.
F14 The dreaded EEPROM error
The Central Control Unit (CCU) receives its data from an EEPROM
onboard the CCU. If there is an error reading this data it will cause this
error. Possible causes/proceedure:
¦ A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any
cycle.
F15 Motor control unit error
If the MCU detects multiple resets or errors during a wash cycle it will
go into this error mode. Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
F21 F 22 CCU /touchpad/LED assembly unable to transmit/receive data to/from the CCU central control unit
Possible causes/procedure:
1. Check the touch-pad/LED assembly by selecting different
cycles and changing the modifiers and options available to
confirm the touch-pad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
touch-pad/LED assembly and Central Control Unit (CCU).
F du Door unlock error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door 6 times before displaying the error code.
Possible causes/procedure:
¦ Door lock mechanism is broken.
¦ Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock
unit and Central Control Unit (CCU).
NOTE: The door switch/lock unit can be manually unlocked. See
"Manually Unlocking The Door Lock System".
F dl Door lock error
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible causes/procedure:
¦ Door lock mechanism is broken or removed from door.
¦ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).
Sud: Suds lock (overdose of detergent detected during wash cycle)
The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If "Sud" is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Possible causes/procedure:
¦ If too much detergent was used:
-Run the unit through a Rinse/Spin cycle.
-Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
cycle.
Tech sheet link:
https://servicematters.com/secured/docs/wiring/Tech%20Sheet%20-%208182277.pdf

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Tech sheet on this model:
FH: If after 30 seconds the control does not detect water entering
machine, the valves will be turned off and the error code will be
displayed. OR If the control has turned the water valves on and after
8 minutes the flow sensor has detected 10.5 gallons of water passing
through it, but has not detected the pressure switch trip, the valves will
be turned off and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
If there is no water in the unit:
-Make sure that both valves at the water source(s) are turned
on all the way.
-Check for plugged or kinked inlet hoses or plugged screens in
the inlet valves.
-Verify inlet valve operation.
If there is water in the unit:
-Verify drain pump operation.
-Verify that the pressure switch hose is in good condition and
properly connected to tub and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves,
pressure switch, drain pump, flow meter, and
Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and
measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle.
F-2 Long Drain
If the drain time exceeds eight minutes, the water valves are turned off
and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
F-5 Water temp sensor failure
If during the water heating step in the wash cycle, the water
temperature sensor (NTC) value is out of range, the "F/05" error code
will be displayed. Possible cause/proceedure:
1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Refer to the
"Water Temperature Sensor" section. Check
connections to the water temperature sensor.
3. Check resistance of heating element, if present on this
model. (abnormal = infinity)
F-06 Drive motor Tachometer error
Possible causes/proceedure:
1. Verify the shipping system including shipping bolts, spacers
and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
F-07 Motor control unit error
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.
F-09 Overflow Condition
Possible causes/proceedure:
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. the pressure switch for proper operation.
F10 Motor control unit heat sink thermal trip
Possible causes/proceedure:
1. Check for proper installation, verify the unit is not located
near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor,
and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.
F13 Dispenser circuit error
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of
the dispenser.
3. Check wire harness connections to the dispenser motor and
Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.
F14 The dreaded EEPROM error
The Central Control Unit (CCU) receives its data from an EEPROM
onboard the CCU. If there is an error reading this data it will cause this
error. Possible causes/proceedure:
¦ A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any
cycle.
F15 Motor control unit error
If the MCU detects multiple resets or errors during a wash cycle it will
go into this error mode. Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
F21 F 22 CCU /touchpad/LED assembly unable to transmit/receive data to/from the CCU central control unit
Possible causes/procedure:
1. Check the touch-pad/LED assembly by selecting different
cycles and changing the modifiers and options available to
confirm the touch-pad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
touch-pad/LED assembly and Central Control Unit (CCU).
F du Door unlock error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door 6 times before displaying the error code.
Possible causes/proceedure:
¦ Door lock mechanism is broken.
¦ Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock
unit and Central Control Unit (CCU).
NOTE: The door switch/lock unit can be manually unlocked. See
"Manually Unlocking The Door Lock System".
F dl Door lock error
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible causes/proceedure:
¦ Door lock mechanism is broken or removed from door.
¦ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).
Sud: Suds lock (overdose of detergent detected during wash cycle)
The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If "Sud" is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Possible causes/procedure:
¦ If too much detergent was used:
-Run the unit through a Rinse/Spin cycle.
-Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
cycle.
Tech sheet link:
https://servicematters.com/secured/docs/wiring/Tech%20Sheet%20-%208182277.pdf

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

You could check your inlet hoses for kinks You inlet screens on the valves for clogs.all this stuff you can do a filter clean out as shown HERE

Your tech sheet info:
FH: If after 30 seconds the control does not detect water entering
machine, the valves will be turned off and the error code will be
displayed. OR If the control has turned the water valves on and after
8 minutes the flow sensor has detected 10.5 gallons of water passing
through it, but has not detected the pressure switch trip, the valves will
be turned off and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
If there is no water in the unit:
-Make sure that both valves at the water source(s) are turned
on all the way.
-Check for plugged or kinked inlet hoses or plugged screens in
the inlet valves.
-Verify inlet valve operation.
If there is water in the unit:
-Verify drain pump operation.
-Verify that the pressure switch hose is in good condition and
properly connected to tub and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves,
pressure switch, drain pump, flow meter, and
Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and
measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle.
F-2 Long Drain
If the drain time exceeds eight minutes, the water valves are turned off
and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
F-5 Water temp sensor failure
If during the water heating step in the wash cycle, the water
temperature sensor (NTC) value is out of range, the "F/05" error code
will be displayed. Possible cause/proceedure:
1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Refer to the
"Water Temperature Sensor" section. Check
connections to the water temperature sensor.
3. Check resistance of heating element, if present on this
model. (abnormal = infinity)
F-06 Drive motor Tachometer error
Possible causes/proceedure:
1. Verify the shipping system including shipping bolts, spacers
and cables are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
F-07 Motor control unit error
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and
the Motor Control Unit (MCU), and between the MCU and the
Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.
F-09 Overflow Condition
Possible causes/proceedure:
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. the pressure switch for proper operation.
F10 Motor control unit heat sink thermal trip
Possible causes/proceedure:
1. Check for proper installation, verify the unit is not located
near a source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor,
and Central Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.
F13 Dispenser circuit error
Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of
the dispenser.
3. Check wire harness connections to the dispenser motor and
Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.
F14 The dreaded EEPROM error
The Central Control Unit (CCU) receives its data from an EEPROM
onboard the CCU. If there is an error reading this data it will cause this
error. Possible causes/proceedure:
¦ A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any
cycle.
F15 Motor control unit error
If the MCU detects multiple resets or errors during a wash cycle it will
go into this error mode. Possible causes/proceedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
F21 F 22 CCU /touchpad/LED assembly unable to transmit/receive data to/from the CCU central control unit
Possible causes/proceedure:
1. Check the touch-pad/LED assembly by selecting different
cycles and changing the modifiers and options available to
confirm the touch-pad/LED is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the
touch-pad/LED assembly and Central Control Unit (CCU).
F du Door unlock error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door 6 times before displaying the error code.
Possible causes/proceedure:
¦ Door lock mechanism is broken.
¦ Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock
unit and Central Control Unit (CCU).
NOTE: The door switch/lock unit can be manually unlocked. See
"Manually Unlocking The Door Lock System".
F dl Door lock error
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible causes/proceedure:
¦ Door lock mechanism is broken or removed from door.
¦ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).
Sud: Suds lock (overdose of detergent detected during wash cycle)
The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If "Sud" is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Possible causes/proceedure:
¦ If too much detergent was used:
-Run the unit through a Rinse/Spin cycle.
-Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
cycle.
Tech sheet link:
https://servicematters.com/secured/docs/wiring/Tech%20Sheet%20-%208182277.pdf

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Hi,

You can manually unlock the door on this washer. First you should unplug the washer from the wall outlet and then remove the lower access panel. With the lower access panel removed, and the washer unplugged, reach up to the door lock and feel for a round release ring and pull it down. The door should unlock now.

Thank you !!

you might have a damaged door lock mechanism.it might be jammed in the closed position,and should be changed

Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:

1. Unplug washer or disconnect power for one minute.
2. Plug in washer or reconnect power.
3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, call for service.

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.