Duet washer control panel not responding

On the Whirlpool Duet washer, try pressing and holding the End of Cycle signal button (on the far right of the control panel) for 3+ seconds to toggle the Control Lock on/off. See the manual here: https://www.manualslib.com/manual/193849/Whirlpool-Duet-Front-Load-Washer.html?page=10#manual and here: https://www.manualslib.com/manual/193849/Whirlpool-Duet-Front-Load-Washer.html?page=12#manual . The small print about the Control Lock is almost readable (with good eyesight/correction) in the control panel closeup of the GHW9400PL here: https://www.ajmadison.com/cgi-bin/ajmadison/GHW9400PL.html .

I hope this helps.

Cindy Wells
(When you turn off the washer, it will remember the last setting for the Control Lock. This ensures that the washer can't be accidentally started by a child or while you clean the control panel.)

Hello & Welcome to FixYa

This is a common issue with Whirlpool Duet washer however; your whirlpool duet washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE /CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.

Kevin

This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

The Control Lock is a designed safety feature that enables the us to lock the control panel to prevent small children from manipulating the controls and accidentally starting the appliance.

The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds to 10 seconds.

Please do refer this link for a detailed explanation for your knowledge.
http://www.fixya.com/support/t4186517-control_lock_light_machine

This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.%$#@

Sounds like the timmer in the control module has frozen and will not advance. It's one module for the whole display. I sometimes tap the module with a plastic screwdriver witch may releace it but it will do it again. I sorry to say but it's time for a repair man. I do't have the writing space to tell the procedure (if it is the problem) - Sorry, not good news

To unlock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off.

IF YOUR MACHINE IS A WHIRLPOOL DUET TRY THIS ;

To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the
CONTROL LOCKED status light turns off.
Good luck

it looks like the panel switch is brooken . if you take the panel off and see if the switch.it may get stuck.