How to access my virgin media account

Unless you use a 3rd party email address like gmail or hotmail then when you stop paying the old provider any email addresses that they supplied will simply cease to exist and will not be accessible. So you need to set up a sky address (or gmail) and tell everyone what the new address is. You can still use the old address as a login id, for example with shops, utilities or ebay, but you will need to log in to each account and change the email address to the new one if you ever want to receive emails from them or to recover the account when you forget your password.

Hi Armando,

My name is Pradeep and I work for Dell's Social Media Team.
Please let us what account you are able to access in the website. If you are able to access Microsoft account in website then check the email address and password.

Please let us know if you are getting email address at the login screen.

Please follow the steps in this link: http://answers.microsoft.com/en-us/windows/forum/windows_8-security/cant-sign-in-to-account-on-new-laptop/09936d1d-5906-49be-971e-8c982ef10a27 and let us know the status.

Pradeep Lokesh
Social Media and Community Professional
Order Status: http://del.ly/61822hij
Download Drivers: http://del.ly/61832hid

Check the following link out.

Sky Email Make the Most of Sky

I have a NTL account with Virgin but I believe when you leave them the account goes as well. Try accessing virginmedia.com and asking for help.

For Virgin Media email login, you must have username and password. At the top of the site homepage you will find Email tab. Just follow the steps shown in video and access account securely
go to http/Virginmedia.com/vm

Change the Default Email on an iTunes Account
If you want to purchase and download items from the iTunes Store, iTunes requires that you create an account.
It uses the email given during registration as your default Apple ID for logging into iTunes services and for sending receipts for purchases.
If your primary email address changes, you can edit your account information to use a new default email address.

Launch iTunes, and then select "Sign In" from the "Store" toolbar menu.
Type your current account credentials and click "Sign In."
Select "View My Account" from the "Store" menu, type your account credentials again and then click "View Account."
Click the "Edit" button beside your Apple ID on the "Account Information" page.

Type the new email you want to use beside "Email," and then click "Done" to change the default email address associated with your iTunes account.

Changing account information
http://support.apple.com/kb/HT1918



Access an iTunes Account From Another Computer
Your iTunes account allows you to purchase music, videos, and other types of media directly from the iTunes Store, and can be accessed from a number of devices, including your iPhone.
In order to access your iTunes account from another computer, you must enter your account information into the Sign In page of the iTunes program.
Once signed in, you can authorize the computer to play media purchased from the iTunes Store and set up other iTunes-exclusive features, including Home Sharing.

Click "Start" on your Windows PC's taskbar, then click "Programs," "Apple," and "iTunes" to run the program.
For Macintosh computers, open the Applications folder in "Finder" and double-click the "iTunes" icon.
Click the "iTunes Store" tab, then click the "Sign In" button on the right side of the program window.

Type in your registered Apple I.D. email address and password, and click the "Sign In" button.
Click the tab in the upper-right corner of the iTunes Store window with your email address on it, and type in your account password.
Click the "View Account" button to access your iTunes account.
Click the tabs on the right side of the window to access different areas of the account.
Click the "Done" tab to save and exit out of your account settings.

http://support.apple.com/kb/ht2731


Change My iTunes Account Settings
Apple iTunes is a digital media player that you can use to download and play audio, video, podcast and television shows.
It's compatible with both the Windows and Mac operating systems and it can sync its files with the iPod, iPhone and iPad.
Your account settings are used to manage your iTunes account and store your email address, payment information and password.
If you wish to change your settings, you can do so in a few clicks.
Launch the iTunes application on the desktop.
Sign in with your iTunes user name and password.
Click the "Store" link at the top of the screen.
Click "View My Account" type in your password, then click "View My Account" once more.
Click "Edit."
Select the settings you wish to change such as email address, password or payment options by highlighting them and changing the information in the boxes.
Click "Done" when you have made your changes.
Changing account information
http://support.apple.com/kb/HT1918

I have successfully set this up using yahoo.uk mail.
I cannot get it to work with gmail or virgin mail.

Use these settings:


pop/smtp email server > smtp.mail.yahoo.co.uk
send to email address > your email address
account > your email address without the "@yahoo.co.uk"
password > your password


You can forward emails to your normal email address so that you can get alarms on your mobile without adding another email account.


Unfortunately your computer needs to switched on with sec24 running.

Check the security settings of your mail server to ensure you're not being blocked.

Here are some 'standard' settings that may work with your system.

Gmail Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.gmail.com
Use SSL: yes Port:995 smtp.gmail.com
Use SSL: yes Port:465
Hotmail Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop3.live.com smtp.live.com
ic24 Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]



Account Username Format
Full email address Full email address
Server Address mail.totalise.co.uk smtp.tiscali.co.uk
UKGateway Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.ukgateway.net smtp.ukgateway.net
UK Online Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
[email protected] [email protected]
Server Address pop3.ukonline.co.uk smtp.ukonline.co.uk
Vippowerent Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.vppn.com
Virgin.net Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address mail.virgin.net mail.virgin.net
Wanadoo Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format username@ name.wanadoo.co.uk username@ name.wanadoo.co.uk

Account Username Format
name.wanadoo.co.uk name.wanadoo.co.uk
Server Address pop.wanadoo.co.uk smtp.wanadooasdl.co.uk
World Online Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format username@ worldonline.co.uk username@ worldonline.co.uk

Account Username Format
Full email address Full email address
Server Address pop.
tiscali.co.uk smtp.
tiscali.co.uk
Yahoo.co.uk Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address pop.mail.yahoo.co.uk smtp.mail.yahoo.co.uk
Yahoo.com Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address pop.mail.yahoo.com smtp.mail.yahoo.com




Settings - E-mail

You'll need to complete all steps for this to work. Make sure that if you have to enter O2 in the settings you use the letter O and not a zero.

The following settings are if you use O2 Email as your ISP (Internet Service Provider).

If you require different settings eg Yahoo, Gmail etc please click here

1. Tap the Application tab on the bottom of the screen
2. Tap Email
3. Tap Next on the Welcome to Email setup screen
4. Tap on the Email address text box and enter your Email address then tap Done
5. Tap on the Password text box and enter your Password for your Email account then tap Done
6. Tap Next
7. Your phone will now try and download your setting to your phone and set up your account, if this can not be done you will see the message, Setup could not finish. Unable to open connection to server. Tap Edit details to continue.
8. Tap Manual setup
9. Tap the Username text box and enter your full Email address then tap Done
10. Tap POP3 account
11. Highlight POP3 server and tap the text box and enter mail.o2.co.uk
12. Check that Port is default set at 110
13. Highlight Next and tap
14. The phone will now check your settings
15. Tap the SMTP server text box and enter smtp.o2.co.uk
16. Highlight Next and tap
17. The phone will now check your settings
18. Tap Next on the Account options screen
19. You now have the options to add a name for your new account plus add your name to outgoing messages
20. Tap Done

NO! Nio if you had a virgin address [email protected] or whatever. once you switch to another carrier your emails are rejected back to the sender until you advise them of your new address [email protected] or whatever.

If your addres was like [email protected] then it doesn't matter what carrier you have as you are dealing with webmail that can be collected by any new carrier via an email client like Express or your choice of email clients.

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