The left hand side of prints are missing about 30mm of ink and I believe it is caused by a thin piece of cardboard that I was using to plug up the paper tray after the plastic piece snapped during use. The problem happened suddenly - not over a period of time and I am missing a piece of cardboard which may have been pushed up somehow, although I can't imagine how. It has been repeatedly cleaned to no effect. Are you, or do you know, someone who is able to fix the machine located near Moorabbin in Melbourne Victoria Australia?
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