Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer Logo
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Daniel Rich Posted on Aug 06, 2014
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How do I fix a loud noise during the spin cycle in my whirlpool duet washer ghw9400plo?

During the spin cycle, the washer make a sound like a jet turbine that gets louder as the cycle gets faster. The washer is balanced and level, so that cannot be the cause. How do I fix it or at least diagnose its cause?

2 Answers

Jorgie the appliance guy

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  • Whirlpool Master 5,639 Answers
  • Posted on Apr 04, 2015
Jorgie  the appliance guy
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LOT OF THINGS TO CHECK, THE BELT LOOSE OR WORN, THE CLUTCH, THE TRANNY, THE BEARINGS BOTH TUB SEAL AND BEARING, THE REAR DRUM BEARING, the balance or counter weights.

THE DRIVE PULLEY- If the washer is making a loud noise the drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If it is damaged or defective replace it.
THE TRANSMISSION, THE MOTOR COUPLER, THE MOTOR DRIVE BEARINGS,
THE DRIVE MOTOR- If the washer is making a loud noise the drive motor bearings may have worn out. Washer motors are normally almost silent when they run. If the motor is run without a belt hooked up to it and it's loud it will have to be replaced.
The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs.

If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced.

Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel.
All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet

Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well.
If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it.

Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.







Trevor Turner

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  • Expert 209 Answers
  • Posted on Apr 04, 2015
Trevor Turner
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Run it without the rear service panel. Follow the noise and something will show up... As above, it could be anything from a bearing to clutch.

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5 Related Answers

Coldcut

Karl Whisenand

  • 1554 Answers
  • Posted on Mar 04, 2008

SOURCE: Whirlpool LHW0050PQ Front Loading Washer VERY NOISY during spin cycle

remove the top access panel 3 screws in top rear.
now look around and push on the drum from top
it has suspension shocks and springs like your car they should resist any movements.
look/wiggle the concrete balance blocks , no cracks or loose.
inside the tub are the arm solid /not loose.
run it with the top open what do you see/hear and where
look under the rubber flap in front did anything get under the tub

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aborcass

Ron Coons

  • 2651 Answers
  • Posted on Oct 21, 2008

SOURCE: Rattling noise during high speed spin

sounds as if you might have a bad rear bearing, real obnoxious almost painful to listen too kinda sounds. big job, but might have some part warrentee depending on age of unit

Coldcut

Karl Whisenand

  • 1554 Answers
  • Posted on Oct 31, 2008

SOURCE: My whirlpool duet washer indicates "5d"...

unplug.
open the bottom panel,3 screws on bottom
check the drain plug ,
remove the plug , mop up water ,
look inside for clogs ,
look above the ball,
look inside the propellers, spin the pumps propeller by hand.
reassemble.
close panel.
finally .
feel around the inside of the front rubber gasket for items.

onthejob5130

onthethejob1

  • 640 Answers
  • Posted on Feb 07, 2009

SOURCE: Off-Balance Duet Washer

spin basket surport is defective..put unit in spin without clothes do it bang and clang,,sound like train ,or airplane,,if so contact whirlpool your under warrranty for spin basket..onthejob

Anonymous

  • 240 Answers
  • Posted on Mar 14, 2009

SOURCE: washer sounds like off balance during spin

old duets have nut on rear pulley that becomes loose. remove rear panel and tighten nut. check while spinning by hand if pop is felt. if it rotates smoothly then you may need new shocks on tub

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Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about that...

http://www.fixya.com/support/r3663122-washer_problems_washer_noise_when

heatman101
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