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Anonymous Posted on Aug 08, 2014

What do I do ? My Kindle Fire will not charge or turn-on. I have tried to hold the button longer. Leave un-plugged. leave plugged for long periods. Nothing seems to work.

I have been given a second Kindle and I have the newer type charger. Both have worked well for about a year. What do I do now?

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Deanna Nassar

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  • Posted on Aug 09, 2014
Deanna Nassar
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For any kindle problems contact the help desk. Amazon.com, next to search desk is "Your account". Place cursor on Your account and click Your account from the list. Next page, right hand column you will see help desk. click Help home and follow prompts to send them a message. You can choose to get answer by email or phone. I'd choose phone. They will call you back.

1 Related Answer

Anonymous

  • 17 Answers
  • Posted on Apr 22, 2012

SOURCE: how long should I leave my kindle plugged into charger

From a guess,about an hour.But keep checking on it.

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Important tips to fix the problem of Kindle Fire won't turn on?

Press and holding down the power button for 20 seconds or more. Then turn the device back on by hitting the power button again. If this doesn't work the first time, you can try holding the button down for 30 seconds or more. Most of the time, this will be all you have to do to make the Kindle Fire work again.Oct. 11, 2014

SOLVED: My kindle won't turn on. Is it the battery? - Kindle ...

How to Fix a Kindle Fire That Won't Turn On - Lifewire

www.lifewire.com > kindle-fire-wont-turn-on-or-charg...
May 26, 2020 - Perform a soft reset. A soft reset resolves many common issues without affecting any data on the device. Press and hold the Power button for 40 seconds, then release. The charge indicator light should turn on after several seconds, and then the Kindle Fire should reboot.

Amazon Fire Won't Start - Technipages

www.technipages.com > amazon-fire-wont-start
Fix an Amazon Fire that Won't Start. Hold Power Button. Ensure that you are holding down the "Power" button for at least 5 seconds to power it on normally. Charge Using AC Adapter. Ensure that the Amazon Fire has a charged battery. Hold "Volume Down" While Powering On. Restore Latest Software.

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My Kindle fire won't move past the start up "kindle fire" screen. what is wrong and how do I fix it?

Hello

Reset the Device:
If your Kindle Fire won't move, this doesn't necessarily mean that it's "broken" or has a major problem. The Kindle Fire has a tendency to become "stuck," meaning that it looks like it's "off" when it's actually "on" but it will not work properly because it's locked up. To unlock the Kindle Fire, do a reset by holding down the power button for 20 seconds or more. Then turn the device back on by hitting the power button again. If this doesn't work the first time, try holding the button down for 30 seconds or more. Most of the time, this will be all you have to do to get the Kindle Fire up and working again.

Charge It:
If resetting doesn't work, it's possible that your battery is dead. Try plugging the Kindle Fire into the charger and wait about 15 minutes before trying to turn it on again. If the device refuses to start up, try resetting it again.
If it still won't move, it's possible that you have a dead charging cable. Alas, the cables that come with the Kindle Fire are not known for their longevity. Try charging the tablet with another cord that has a Micro USB connection and see if the device responds. There's no guarantee that the charging cord from your smartphone will work with the Kindle Fire, but it's worth a try. If you get a bit of a charge, then you'll know that your Kindle Fire needs a new charging cable.

Try a Different Power Source:
if the charging cable appears to be working but the tablet still won't move, try plugging it into a different power outlet or the USB port on your computer.
If all of these troubleshooting tips fail, your Kindle Fire may have a hardware problem that requires professional help.

Visit here:
Kindle Fire Support
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Kindle fire

James, You have to make sure the Kindle is charged, try holding the button longer, maybe even up to a minute, hopefully that will do it. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." You can also do a search on google for this issue, seems there is a lot of info. on this problem.
Kindle Fire HD how to reset when locked up EpicReviewsTech CC
12 major Kindle Fire problems and how to fix them
My kindle won turn on Is it the battery Kindle Fire HD
HDX will not boot
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My Kindle Fire hdx 8.9 turn on. I pressed button for 40 seconds but it did not work.

Most Kindles only take a brief touch of the on/off button Have you tried charging it? Try plugging it in for a few minutes and then try to turn on. If it works while plugged in then leave it to fully charge. If it fails to hold the charge then take it with you to a place like Best Buy or Batteries Plus. That's the quickest way to get anew battery and be sure it's the right one. I'm sure either one of those could test the old battery before you buy a new one. You could also order one from Amazon.
I've had my Paperwhite for about 6 years, charged at least once a month and still haven't changed the battery.
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Fully charged. Why doesn't it turn on?

Ruby, try pressing and holding on button or you will have to reset.
Check the attached links,
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Reset Kindle Fire When it Won Turn on or Charge

My kindle won turn on

My kindle won turn on Is it the battery Kindle Fire HD

Amazon Kindle Won Charge Quick Fixes
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My kindle will not charge?

The Kindle Fire HD, if completely discharged, may take several hours to begin to accept a charge again. Simply leave it plugged in long enough and the on-board system will sort it out.
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How can i turn off my kindle fire? it seems to be frozen

I assume you've tried holding in the power button for 30 seconds?
Leave your Kindle on until the battery dies and then recharge it.
Failing that, contact Amazon - they replaced mine immediately and without quibble.
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M1070 wont come on just flickers

Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide
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Kindle will not turn on

The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt
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The kindle won't turn on

It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400
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