I would start by rebooting the device if you haven't already. Also go into your settings, Applications and select All applications if you can. Fin your application you use to download and install apps with, such as the Play store. Clear out the cache. Now try to download again that should fix it.
SOURCE: Hi I just got a tablet online and it doesn't have
Hi,
Just make sure with the play store settings, whether you have sign in with your G mail account or not. If no just sign in and try else register as a new user and try. If found still there were an error. Just try to restore the tablet. If you again found the same error then, shutdown the tablet and press power + volume up button up to 15 seconds, so that you will get restore option there and restore through that. Definitely it will work for you.
SOURCE: How do i get the serial number for hp slate tablet
The serial number is located on a sticker adhered to the back of the tablet.
You can also find the serial number stored on the tablet. HP Support document
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