Anonymous Posted on Aug 12, 2014

Www geeksquad com

I am having trouble loading 2014 version of Kaspersky on my pc. Already have 2010 version on pc.

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Dan Justice

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Posted on Aug 17, 2014

Dan Justice

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Joined: Aug 17, 2014

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For this answer I'll be assuming you're running Windows Vista or newer, please let me know if you're using something else.

Click the Windows icon.
Type in "Control Panel" and press enter.
Find the "Programs" section.
Underneath the "Programs" section click "Uninstall a program"
Find the Kaspersky Anti-Virus program.
Right click it and click Uninstall
Continue through the prompts.

Now we're through uninstalling the program its self. Now we'll be installing the newer version.

Click the following link: http://usa.kaspersky.com/files/?file=kis
Open the file once it is done downloading.
Follow through the prompts of the program and enter your product key if needed.

If your subscription to Kaspersky Internet Security has ran out you can renew it here:
http://usa.kaspersky.com/store/kaspersky-store

I'd also like to add that Bestbuy no longer sells Kaspersky in their store or website.

Kaspersky Personal Family Security Software

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