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Anonymous Posted on Aug 14, 2014

Can't turn on my kindle fire hd

Won't turn on

1 Answer

Deanna Nassar

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  • Expert 167 Answers
  • Posted on Aug 16, 2014
Deanna Nassar
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Joined: Jul 24, 2009
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Is it fully charged? If you've had it several years it may need a new battery. contact the place you bought it or amazon.com help desk home.

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Kindle fire

James, You have to make sure the Kindle is charged, try holding the button longer, maybe even up to a minute, hopefully that will do it. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." You can also do a search on google for this issue, seems there is a lot of info. on this problem.
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Won't take a charge.

Armend, Could be a bad charging port. Press and hold on button for 15-20 seconds a couple times to see if it will reset and power up before trying anything else. Check the attached links, videos,instruction and guides on kindle charging problems. Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Fully charged. Why doesn't it turn on?

Ruby, try pressing and holding on button or you will have to reset.
Check the attached links,
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

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Kindle will not shut off-goes to shut off or cancel but wont move. doesnt charge well-doesnt always hold charge

Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
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The kindle won't turn on

It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400
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