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Posted on Jul 01, 2009

My standby generator is just cranking but wont turn all the way

I have a guardian generac 20kw standby generator model 5506 which i bought from homedepot and installed about 5 months ago, It has been working but now it is just cranking and wont turn all the way to start, i use natural gas and we have gas to the unit

  • kathy Mar 02, 2015

    Does it show any codes??? Has there been a power outage in the area lately???? I would change out the plugs,?

  • kathy Mar 02, 2015

    Do you live in a very. Cold area??? Do you have a cold weather kit for your battery??? It must be under warranty, call Generac they. Will help you out

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kathy

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  • Posted on Dec 12, 2014
kathy
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Does it show any codes or tell you why it won't start??? I would check to make sure it's getting spark, gas, etc....Have you tryed manually starting it or did you turn it off because it didn't do the excerise???

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  • Posted on Jul 01, 2009
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If it was installed only five months ago, it should still be under warranty. Call Home Depot and have them send out a repair person.

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http://www.generac.com/service-support/product-support-lookup
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