Cannot access my account on online services my number is 201842917X
Don't post your personal details on this public forum, there are lots of ratbags out there who would love to hack you.
I am going to assume you are in Aussie like me (and not Canada or somewhere)
Now firstly Centrelink online is not available 24/7, so you might just be trying at a time when they are doing dusting and cleaning coffee from their keyboards or something. These are the uptimes
http://www.humanservices.gov.au/customer/enablers/centrelink/centrelink-online-accounts/service-availability
Then if you forgot your password (I do that constantly as I have several) you can follow the "forgot" link here
https://my.gov.au/LoginServices/main/login?execution=e1s1
If you can log in but it then all goes South try here
http://www.humanservices.gov.au/customer/enablers/online-services/guides/
and if it just doesn't remember you at all nohow, try here
https://www.centrelink.gov.au/wps/portal/clk_common/CROSS#stay
Good luck, I am a Centrelink hangout too
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