You didn't give any specifics. Possibly it is just broken due to a loose cable to the keyboard (which you could look inside and check) or a burned out semiconductor (harder to check).
If it is a MIDI keyboard, usually symptoms like this are due to a "MIDI Channel ID" problem. It is sending the keyboard on one MIDI channel and whatever is producing the sound is listening on another. For this sort of thing, you can substitute devices to narrow down the problem or try to reset everything, removing all the batteries, if any, and checking the manuals or website for reset instructions. Of course, you may lose stored settings that way.
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